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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The customer service is great
Business response:
Dear Tara, Thank you for your kind words! We’re delighted to hear that you enjoyed the great service at Extended Stay America. Our team takes pride in making guests feel welcome and comfortable. We look forward to hosting you again and ensuring your next stay is just as pleasant.Sincerely,Hotel Management
Bed was a cot and very uncomfortable
Business response:
Dear Angela, Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we are always happy to do whatever we can to make your stay as comfortable as possible. We hope you will choose to stay with us again so that we can provide you with a better experience.Sincerely,Hotel Management
Convenient location, facilities were okay ... but I did see hair on a couple of my towels.
Elj Grove Clean and quiet
Business response:
Dear Patrick, We appreciate your positive review and are delighted that you had a wonderful experience at Extended Stay America. We are committed to maintaining high standards, so we are gratified to learn that you found our property to be impeccably clean and our atmosphere to be tranquil. Your commendation reassures us that we are meeting our objectives, and we eagerly anticipate the opportunity to provide you with another exceptional stay.Sincerely,Hotel Management
The air conditioning did not work in my room and that was really the only downside
Our stay was good. Not excellent and not bad. They do not offer breakfast whatsoever. Just a tiny little stand at the entrance of the hotel where you can make yourself a quick coffee and oatmeal with hot water but that’s it. It threw me for a loop the fact they didn’t offer cereal, bagels and/or fruit. The good thing is there are restaurants and fast food around but you would think the hotel would at least have the minimum. The ladies that helped us check in and out were nice. The room was good and decent. The hallway carpet... read more
Business response:
Dear Veronica, Thank you for sharing your excellent rating and also your valuable feedback about your recent stay with us. We are pleased to know that you had a pleasant overall experience. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. Your feedback is highly valuable to us as it enables us to enhance our guest experience, and we will share your comments accordingly. We hope to welcome you back in the near future and provide you with an even better experience.Sincerely,H... read more
Good place
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.2 star rating with 2,471 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.