Extended Stay America - Sacramento - Elk Grove

Business response:

Dear Guest, We are grateful to have you as our guest and appreciate your positive feedback about our convenient location. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. We are grateful for the feedback and will share these notes with the appropriate individuals as we strive to ensure a flawless visit for every guest. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management 

Business response:

Dear John, It was a pleasure having you as our guest at Extended Stay America. We are pleased to know that your room and the amenities we provide exceeded your expectations and made for a more memorable stay. Thank you again for including us in your travel plans. We look forward to welcoming you back to the city.Sincerely,Hotel Management 

Business response:

Dear joe, Thank you for your candid review. We are glad that you were pleased with your room and our front desk staff. Thank you for staying at Extended Stay America, and we hope you choose to create more great memories with us whenever your travels bring you back!Sincerely,Hotel Management 

Business response:

Dear Angelica, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Sincerely,Hotel Management