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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
COZY STAY ON A LIGHT BUDGET affordable. easy access. clean & cozy. good location. front office check in staff (gabe) was not the most friendly, welcoming or processional..could not understand half of what he was saying. However, he did respond very quickly to help me get into my room when my key did not work. could stand some upgrades ...in room refrig was unsightly due to dents & dings. very light blanket. could have provided warmer bedding. pillows were great. overall good choice to stay on a budget. Would book again.
Business response:
Joline, it was a pleasure to have you as our guest Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Your feedback will be shared with our housekeeping team. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not impressed
Business response:
Sean, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry that we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The hotel needs maintenance. The elevator was missing buttons. Our bathroom outlet did not work. The hallway carpets are dirty and not vacuumed, smelt dirty.
Business response:
Silvia, we offer our sincere apologies for the inconvenience caused to you. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments to step up their game and work more diligently going forward. Please choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Really Happy Guests Melissa was great at check in, friendly and helpful. The hotel was clean (lobby smelled like they were doing laundry Sunday morning😊) and we'll stocked (plenty of towels and bathroom supplies) In the morning they offered freash coffee and "grab & go" items listed keep granola bars, instant oatmeal and muffinsfor free.
Business response:
Debbie, thank you for reviewing your experience at Extended Stay America. It is a delight to know you were happy with our well-kept property and that you were impressed with the service provided by our courteous team. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,510 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.