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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
stayed one night to attend a wedding nearby. Friendly and helpful staff!
Business response:
Thank you for staying at Extended Stay America while you were for a wedding. We are glad to know you were so impressed with the amazing service delivered by our associates and that you had a great visit. Thank you again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Don’t expect much poorly maintained, housekeeping is lacking as well. Third floor reeks of cigarette smoke, if you are not a smoker it will gag you. Took 3 room changes to find one that didnt reek pf smoke or dog pee or have a broken fridge. Hotel is noisy and stove is not a real stove more like a hotplate. breakfast is coffee, prepackaged mini muffin, granola bars, or instant oatmeal. bed was comfortable.
Business response:
Kathryn, we appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Our room was what I expected.; The bathroom wasn't quite clean. Had an issue with a barking dog this morning around 7:30. We mentioned it to the young lady at the front desk when we checked out. She indicated she would deal with it. All in all, I will recommend this property to my friends who travel with their pets.
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. Thanks for recommending us, and we hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Just needed some minor updated. It be nice to have a hair blowing in the bathroom. Overall the place it nice place for a in and out stay.
Business response:
Much gratitude for taking the time to review your stay at Extended Stay America. We are glad to know you liked our hotel amenities and that you enjoyed your time with us. We value your suggestion and look forward to your next visit. Sincerely, Hotel Management
The location was perfect.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our location and had a pleasant time with us. It was a pleasure having you as our guest, and we look forward to seeing you again soon so that we can provide you with an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,464 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.