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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Near the freeway, so a bit noisy. No walkable conveniences
Business response:
Dear CLARK, Thank you for sharing your excellent rating and valuable feedback about your recent stay with us. We are pleased to know by your rating that you had an overall great experience. However, we apologize for your issues with noise due to the freeway. Your comments have been noted, and we will address these concerns appropriately. Our goal is to improve continually, and we hope you will consider staying with us again. We would love the opportunity to provide you with a flawless stay from start to finish.Sincerely,Hote... read more
Notified staff coffee in lobby was empty and no refill offer was made. She just said oh well that’s it then. Small homeless encampment down the street, be careful of things in your car
Rundown, electrical outlets didn’t work, sketchy people living in the parking lot and showering with the water outside.
Business response:
Dear Cari, We appreciate your feedback. We're sorry to hear about the issues you encountered during your stay. While we strive to provide a comfortable environment, we understand that external factors sometimes affect our guests' experience. Your comments will help us address these concerns and make necessary improvements. We hope you'll consider giving us another chance to provide you with a better experience. Your satisfaction is important to us.Sincerely,Hotel Management
My stay was pretty good, not problems. Check in was great, front desk staff was friendly and helpful. Room was average,.no noisy neighbors considering there was a festival in the area.
Business response:
Dear Vanessa, Thank you for sharing your positive experience with us. We're delighted to hear that your check-in was smooth and you found our front desk staff friendly and helpful. We're also glad you enjoyed a peaceful stay despite the nearby festival. Your feedback is important to us, and we hope to welcome you back for another comfortable stay in the future.Sincerely,Hotel Management
Roaches in the room Roaches in the room. The towels were paper thin. Don't stay here it's disgusting.
Business response:
Dear Pedro, Thank you for taking the time to write a review of our hotel. We are sorry about the issue in your room during your stay. We understand that every detail matters and can assure you that we have procedures in place regarding these concerns, and we hope you will see this as the isolated incident that it was. Thank you again for your candid feedback. We hope to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
Nothing to say other than it's not a place for me
Business response:
Dear Ron, We are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,560 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.