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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff, clean rooms, and fast easy check in.
Business response:
Sylvia, thank you for choosing Extended Stay America. We are glad you enjoyed your refreshing suite, liked our friendly staff and our easy check-in service. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
The girl at the front desk tells lies. Her manager condones it.
Business response:
Amanda, thank you for evaluating your recent stay with us. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Front desk staff ok. Bedsheets stain n never change during stay. No coffee machine no hair dryer. No clean towel changes. Do it yourself. Propert looks like place for drug exvhange. Buildings needs lots updatimg. Saw pest control came in to spray. NOT RECOMMENDING for other n future use.
Business response:
Dear Guest, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Do not rent here Management is awful. Front desk little girl needs to learn respect. She doesn't belong even at McDonald's. Ride your bike to church
Business response:
We are disappointed to read that we were not able to deliver you with a stellar experience. Please accept our apologies for the inconvenience you had during your stay and regret the behavior of one of our team members. Your feedback for the poor service provided by one of our front desk associates will help us improve our service levels moving forward. Please consider giving us a chance to improve your impression of us on your next visit to our area. Sincerely, Hotel Management
Horrible I truly am disappointed with the room every time I stay here. It’s as if the rooms gets worse. Unsure if it’s because I’m getting them at the secret price or what but I’m unsatisfied
Business response:
We hate losing our loyal guests and are extremely sorry for letting you down during your visit. Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve y... read more
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,560 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.