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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
kort bij een snelweg waardoor overdag veel lawaai, staff zeer vriendelijk
Business response:
Thank you for staying at Extended Stay America and for leaving a review of your experience. It was a pleasure to know you liked our courteous service and that your visit was a great one. However, we regret the inconvenience you ad due to the noise issue. Your business is appreciated, and we hope you will come back to us again soon. Sincerely, Hotel Management
Computer Shutdown should not be charged The manager alerted me real quick that I was at the wrong location and wouldn't even accommodate me a room anyway! Instead, he said I had to call Hotels.com to make the changes of location even though he knew their computers were down! So I could not change the OR cancel because of the inconveniences of the computers not being able to pull up my reservation!! So I went to Travelodge on Micron a few miles down the road in Sacramento, CA and they greatfully gave me reservation for the TW... read more
Property was really run down and not very clean. No amenities at all. Will not stay here again.
Business response:
Thank you for your recent stay. We are truly sorry that the cleanliness of our hotel was not satisfactory during your stay. We appreciate you bringing this to our attention, and we want to let you know we are already working to address the problems you mentioned. Your review highlights where we need to refocus our efforts. We hope you will reconsider giving our hotel another chance to make a much better impression. Sincerely, Hotel Management
Great
Business response:
Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Close to I-80. Rooms dirty, roaches, bathroom not clean. Garbage beneath outside steps overflowing.
Business response:
Thank you for the feedback. We are sorry for the issues you encountered with the cleanliness and insects in your room. Be assured this has been shared with the housekeeping department to ensure a better experience going forward. Our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent any future instances. We value your observations, and we hope you will give us a chance to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,560 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.