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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good great
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your excellent review. We look forward to your return visit. Sincerely, Hotel Management
Extremely dirty, the room was not clean. However, the staff did try to accommodate by cleaning pubic hair out of the tub. But the over all stay wasn’t the best. I more than likely won’t choose another extended stay in the future.
Business response:
Thank you for being our guest. On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate department to ensure that this doesn't happen again. On a positive note, we are happy to know our staff was attentive to your problem. Please revisit us so we can make it up to you. Sincerely, Hotel Management
not a good place to stay in, people up all night making noise, kids running around, alot of sketchy people makes it more unpleasant
Business response:
Thank you for choosing our hotel. We are sorry for the noise issues you had and regret the inconvenience it caused. On rare occasions, we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep. Please revisit us so we can make it up to you. Sincerely, Hotel Management
I liked that it was home away from home. Most of the staff are friendly and accommodating! The only thing I didn’t like was the trees around the property, they drop sap not only on your car but also the ground which sticks to your shoes then in turn the leaves stick to your shoes, getting them in your room and in your car! It makes getting into your car yucky because every part of your car is sticky!! This would be an excellent place to stay both in price and cleanliness if it wasn’t for the trees!!
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you were impressed with our associates and that you found us to be a good value. However, we are sorry for the issue you encountered. We have shared your comments with the appropriate team. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Darline and the other front desk staff were awesome. I really appreciated the excellent customer service I was given. I had situation I reserved the wrong Extended Stay and Darline was very knowledgeable and professional it made me feel uncomfortable at first I thought I was making her work more. I enjoyed all the staff I can tell they have a good manager and I met her too. Crystal is awesome I would stay here again and again
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are thrilled to know you were impressed with the great service delivered by our associates and that you had a great stay. We will be sure to share your kind compliments with the staff you mentioned. Thank you again, and we look forward to your next visit for another outstanding experience. Sincerely, Hotel Management
Customer service was great. They were very helpful. And price was reasonable
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and liked the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,560 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.