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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
like everything. Steven at reception was very accomodating and kind.
Business response:
Dear Juliana, We are delighted that you enjoyed your stay at Extended Stay America! Thank you for recognizing Steven's exceptional service. Our team takes pride in delivering exceptional hospitality. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
Good Roseville location. Accessible to many restaurants and shopping if you have a car. Clean and accommodating
Good
Business response:
Dear Guest, Thank you for your outstanding review. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America. Sincerely, Hotel Management
Good
Business response:
Dear Leocadia, We are pleased to learn that you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again in the future. Sincerely, Hotel Management
My stays Very nice place to stay, from the staff to the room. I have stayed there many times and will continue to stay there, because it is comfortable and consistent. This is not the Taj Majal, but if you're looking for a decent safe and comfortable place then stay here you just can't beat it.
Business response:
Dear Debra, Thank you for the feedback regarding your stay at Extended Stay America. We love receiving detailed comments from our frequent guests so we can determine where we are succeeding and how we can improve. We are pleased to know how much you loved our staff's excellent hospitality and comfortable accommodations. We appreciate you making us your first choice when your travels bring you here.Sincerely,Hotel Management
Pillows and Renovations The staff was super friendly and helpful but the the carpeting and upholstery definitely needs renovating, which leads me to the perception that the place is dirty. The pillows were as "bare necessity" as they could be. Pillows are the smallest most impactful reason we would or would not stay at a place again.
Business response:
Dear Guest, Thank you for your candid review. We apologize for the concerns you had due to the carpet in your room; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. We are glad that you enjoyed other aspects of our hotel, including our friendly staff. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
Breakfast was supposed to be between 6 to 9. It wasn’t out till 7:30. They didnt have any carts at all for luggage. The toilet was broken throughout our stay. Could hear cars driving down street. For the price, it was bearable. Ive seen worse. Unable to use bathtub.
Business response:
Dear Jacqueline, We appreciate your feedback and apologize for the inconvenience you encountered during your stay. We regret the delay in breakfast service, the absence of luggage carts, and the maintenance issues with the toilet. Your comments are invaluable as we strive to improve. We will address these concerns and appreciate your understanding. We are committed to providing a better experience and hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Hotel Management
Never again It was very unclean and the beds were dinted from like people’s bodies leaving indents idk the lady at the desk was clearly on drugs There were homeless people everywhere Right outside the door at 2am fighting over a cigarette butt I’ll never stay again
Business response:
Dear tiffany, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 2.9 star rating with 2,353 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.