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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff are great! They go above and beyond to make your stay welcomed.
Business response:
Chris, our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thank you again for your review and we hope to welcome you back the next time you travel to the area. Sincerely, Hotel Management
Stale smell and small bed The bed was small and not very comfortable. The hotel smelled stale. The “breakfast” was grab and go and ended before we even woke up. Room wasn’t the cleanest and the TV was extremely small.
Business response:
Tanya, thank you for being our guest. Although our goal is to try and deliver guests with a clean and comfortable stay, we apologize this wasn’t you experience. Your feedback concerning the housekeeping issues and your breakfast experience are discussed with the appropriate team s for review and action. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Convenient, clean and secure. Easy fwy access. Lots of parking.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
wasn’t sure if there even were any amenities (eg: wifi, etc).
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
2 years ago it was a better establishment I’m comparing my experience with other ESA and I must say not as pleasant as I was expecting it to be housekeeping are not doing a quality cleaning I found hair underneath bed sheets that to me is one clue that someone is slacking training also plumbing drains are clogged I could go on but it feels like it would be a waste of time
Business response:
Thank you for taking time to post your thoughts on your recent visit. We are truly sorry your room was not in the spotless condition it should have been. We have inspection procedures in place so this does not happen, and we apologize that we dropped the ball. Your comments have been shared with the housekeeping staff, and steps are being taken to avoid such mistakes in the future. We value your business and hope you will consider giving us another chance the next time you are in our area. Sincerely, Hotel Management
was nice did NOT get two beds as requested that will make a person mad
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we regret any inconvenience you had during your stay. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,143 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.