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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room key problem Never recieved a room key. machine or cards werent working. Very inconvienient. Not offered any compensation for the troubles. Just very unprofessional service.
Business response:
Joe, thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
This hotel is not good for me. The location is good but the breakfast is not too good for me thu. I was expecting that there's a good food that I can eat but it's only muffins and coffee?? Not same from other hotel that I checkin. One more thing I was notice that there's no hair dryer, I ask the lady in the front if I can borrow one and put in my room because that time where going somewhere. But I don't get my request until the next morning that am going down to get in the front desk. OMG!!!!
Business response:
Zonia, thank you for being our guest. We are pleased to know you liked our location, but we are sorry you were unhappy with our breakfast offerings and regret the service issue you encountered. Your comments will be shared with the front desk team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The kitchen area in the suite was unique for us. Lots of space in the room for wheelchair mobility. Door to the bathroom very narrow. There was a recent paint job and paint spills were all over the floor.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked your well-equipped room and had an overall pleasant stay. However, we are sorry we missed meeting some of your expectations. We hope you consider staying with us again; so that we can make your next visit a memorable one. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Over priced for what you get! No ice machine, soda machine was broke, it says breakfast included when it should say coffee and granola bar.
Business response:
Glenn, thank you for staying at our hotel. We are sorry your visit was not a pleasant one and regret the issues you encountered. Please know, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Also, your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope you will visit us again so that we can provide you with a great stay.... read more
Not bad. The check in process was quick. I had to switch rooms but it wasn’t a bad experience
Business response:
Thank you for choosing Extended Stay America. We are pleased to know you had a good check-in experience and that you enjoyed your time with us. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
It's clean..good location..but pricey...you dont feel like you could get robbed at this place
Business response:
Much gratitude for taking the time to review your stay at Extended Stay America. We are glad to know you were impressed with our well-kept property and enjoyed our location. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Sheryl, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,143 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.