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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could be cleaner. I didn’t see a vacuum cleaner on any room cleaners cart. It would be nice if rooms had a coffee maker and coffee without having to ask and go down stairs to pick up.
Business response:
Thank you for evaluating your stay. We are pleased to know overall you had a pleasant stay, but we are sorry we missed meeting some of your expectations. We value your suggestion and hope to have an opportunity of welcoming you back in the future for an even better experience. Sincerely, Hotel Management
My room was clean when I walked in. Carpets and wood flooring looked clean. Room smelled nice.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Not Bad Under Constution
Business response:
Frank, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The area was Wonderful for dinning shopping and just hanging out.
Business response:
Thank you for the review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. Thank you for choosing to stay with us. We look forward to your next stay! Sincerely, Hotel Management
Hmmm The room was nice the tv channels where bad I’ve stayed at different locations and never had that issue which was odd. Athe hallways as soon as you enter smelled really bad like smoke and pets and there was a huge pit bull walking in the hall
Business response:
Aysja, thank for being our guest. Although you liked certain aspects of your stay, we apologize for the odor issue you experienced in the hallways. Your experience is shared with our housekeeping department to revisit our deep cleaning program and make improvements so that our future guests are not similarly impacted. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Your on your own at this place. Don’t bother asking the staff about anything. If it was a choice between sleeping in my car or this place...my car wins!
Business response:
We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Please accept our apologies for any inconvenience caused to you. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
The front desk lady was rude and would not let me check in until Expedia personally called to say my name was on list as well. My mom made reservation. My bike got stolen because it took so long to sort out.
Business response:
Dear Guest, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
No breakfast at 730am.Calling u to see if everything is good.Stains on rug and bed
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered and that you were unable to take advantage of our grab-and-go breakfast offerings. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 2.9 star rating with 2,353 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.