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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comforts are great but need more service and staff
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had a pleasant time with us, and we hope to see you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
My major complaint was the wifi in the room, couldn't get it. I was on line for 20 minutes and gave up. And I didn't get all days I had to Expedia and so I had to pay full price for rooms for 2 more days, they wouldn't work with me. Had us over a barrell.
Business response:
Hollie, it is good to hear you enjoyed your stay with us overall. Our guests count on continuous access to our complimentary Wi-Fi, so we apologize for the short interruption of service during your stay. We appreciate you staying with us at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
I have stayed here before and it was as I expected. I would suggest you start placing laundry bags in the rooms like most hotels do.
Business response:
Thank you for staying once again at Extended Stay America. One of our main goals is providing guests with a memorable experience so they will think of us when returning to the area. We are delighted that when you are in city you consider us home. We appreciate you taking the time to leave a review and we look forward to your next visit! Sincerely, Thank you for staying once again at Extended Stay America. One of our main goals is providing guests with a memorable experience so they will think of us when returning to the area... read more
Kenneth was amazing!! Booked a last minute room and he went above and beyond to ensure everything was taken care of.
Business response:
Thank you for taking the time to review our hotel. We love knowing that the attentive service provided by Kenneth went a long way in making your stay so memorable. We will share your compliments with him. On behalf of everyone here, we invite you to stay with us again the next time you visit Roseville. Sincerely, Hotel Management
Didn’t like over booking where only smoking rest was left
Business response:
Thank you for taking the time to post your feedback. We are sorry for the problems you experienced while being here and regret the inconvenience it caused. We hope you will choose us again so we can accommodate you with the room of your choice. Sincerely, Hotel Management
Business response:
David, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Expedia service sucked. Had confirmed reservation then cancelled. Spent way to much time on this. Ended up dealing with hotel directly. They were not much better.
Business response:
Thank you for sharing the specifics of your stay with us. Please accept our apologies for the reservation mix-up. We will investigate what went wrong in your instance. Although what happened is not typical, we obviously have room to improve and we assure you we will. Thank you for being our guest. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
The staff were all friendly and helpful. The floors in the room were dirty and slightly sticky, and the carpeted areas were stained and dirty. The bed was unfortunately very hard.
Business response:
Thank you for posting a review of your stay. Although you liked our overall service, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,143 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.