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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Checkin was easy and staff was very courteous and polite. There were a couple issues with the furniture and stove that I’ll bring to their attention but we’re only staying a night. Ran into a couple longer term guests while heading to the room and they were pleasant. It’s been fairly quiet too.
We were looking for an economical place to spend one night near Sacramento, and found this Extended Stay Inn. The staff at check-in was friendly and professional. Room was fine - not fancy, but clean. There was a McDonald's and some other restaurants only a few steps away. We never felt threatened or unsafe, but there were some people hanging out late night / early morning in the McDonald's lot.
Business response:
Dear Mark, Thank you for staying with Extended Stay America and reviewing your hotel experience. We're glad our location, close to several eateries, was perfect for your needs, and your kind words noting your satisfaction with our clean suite and our associates' gracious hospitality are most appreciated. Reviews like yours make all of our efforts worthwhile, and we will share your compliments with the team to let them know their efforts are appreciated. It was a pleasure hosting your visit, and we look forward to seeing you ... read more
2.5/5 overall experience. The room was clean enough. The sink facet was old/rusty broken in spots. The bath drain was also broken. Our door was ALSO broken. We got locked in the room twice and locked out three times. Were told to just yank the handle really hard every time we said anything. Room was pretty clean so that was a plus. Front desk lady was not the nicest person in the world either. There's also no coffee maker, blow dryer, shampoo/conditioner, or anything you needed for a kitchen in the room. You'd have to ask th... read more
Business response:
Dear Brynna, We appreciate your feedback and are glad you found the room clean. We apologize for your issues with the sink faucet, bath drain, and door. Your comments will be shared with our team for improvement. We do provide amenities like coffee makers, blow dryers, and kitchen items upon request to ensure your comfort. We're sorry for any inconvenience you experienced and hope to have the opportunity to welcome you back for a more seamless stay in the future. Thank you for staying with us.Sincerely,Hotel Management
One night stay for a wedding Check in was rather cumbersome and time consuming, however the room was comfortable and very quiet. While we didn't need the full kitchen I see how it would be very convenient under different circumstances. Parking was plentiful, even on a Saturday night.
Access of the location
Business response:
Dear Nerio, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize for any inconveniences you may have encountered. We value our guest's feedback as we continually strive to grow and improve our guest services. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,314 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.