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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Business response:
Paul, thank you so much for the terrific feedback. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thanks again for allowing us to be of service, and we hope to see you again soon at Extended Stay America - Sacramento - White Rock Road. Sincerely, General Manager
Business response:
Ali, many thanks for taking the time to post your kind rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was our pleasure hosting you, and we hope to see you again at Extended Stay America - Sacramento - White Rock Road. Sincerely, General Manager
quick trip The façade of the hotel was nice and well maintained but the condition of the room was poor. There was duct tape on the A/C unit which didn't work and there was duct tape on the toilet. There was no overt dirt or grime but the overall impression was poor. Would have been more disappointed if I had paid more.
Overnight stay between doctors' appointments.
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a pleasant overnight stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
You can find a better hotel Carpets were not vacuumed, we found toe nail clippings by the bed and dust bunnies. Breakfast selection was very poor ( few bars, muffin, oatmeal packets and bad coffee) and you have to eat it in your room. Located right off freeway, so very noisy. No hair drier was available, as it says on request. Smell of weed everywhere. You can definitely find a better hotel for that price if you shop around
Always good! I have stayed here several times over the last couple of years. Always clean, friendly service, close to food and freeway access.
Business response:
The team and I appreciate your remarks. It is great to see you consistently receive great customer service and clean accommodations when you stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Horrible experience We were going to a funeral from out of town so we decided to spend the night . When we get in the room there are stains all over the carpet !!! Then the bed is suppose to be a queen but is the tiniest bed ever . I call the desk and they move us to another room where there are cigarette burns in the kitchen area and bathroom !! Overall the rooms were not clean and definitely not worth the price they are charging . Very disappointed .
Business response:
Heather, please accept my sincere apologies for not living up to your expectations. Cleanliness is a top priority to all of our employees, so we will address this matter with the department associates in an order to ensure changes are made immediately to solve these problems. Thanks for bringing this to my attention, and please give us another opportunity to serve you with the hospitality you deserve. Sincerely, General Manager
Run Down A prefect example of "you get what you pay for" cigarette burns in the bed spread, flax seeds on the kitchen floor and terrible draining tub / shower. Not too happy.
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,364 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.