This profile has been claimed by the business owner or representative.
Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was decently clean and in a safe location. They were doing construction outside out room and was a bit noisy and the workers stared. There is a cute and friendly little black cat that lives nearby in the bushes and will come out to you if you call to it. This upped the stars from me. The staff are polite but not professional. The desk was often empty when we got there. The breakfast is kind of lame. Thanks for the pre-packaged muffin and instant coffee.
Business response:
Dear Daryl, Thank you for your feedback. We are glad the location and friendly atmosphere, including the visit from the neighborhood cat, added to your stay at Extended Stay America. Your comments regarding the construction noise, staff, and breakfast will help us improve. We hope to welcome you back for an even better experience.Sincerely,Hotel Management
Awesome staff.
Entering/exiting property is difficult. Our room was on the south side which was great by a wooded walkway - very quiet. The gentleman checking us in was very kind & professional.
Business response:
Dear Kate, Thank you for your review! We are glad you enjoyed the quiet room and appreciated our staff's professionalism. We hope to welcome you back to Extended Stay America soon!Sincerely,Hotel Management
Staff was very friendly and helpful. Rooms were clean and it’s great having a kitchen.
Room cleanliness was poor. Corners next to bed were dirty. Shower/ bath could use attention with caulk due to rust or peeling porcelain. Floors were sticky and felt unclean on bare feet
Business response:
Dear Margo, On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests; therefore, we sincerely apologize that this was not your experience. Please know we will share your feedback with our entire team to ensure this is not repeated. Thank you for your valuable comments. We hope you will return so we can provide you with the exceptional visit you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,597 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.