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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a nice place. The night we stayed, there were people shouting in the hallways and the parking lot. The woman who checked us in was also very rude. The TV was bolted in front of a mirror so you couldn't use it? (seriously made no sense, like why have a mirror if the TV blocks it?) It made it hard for three people to share the room and get ready at the same time. On the positive side, it's located in a great area. There are shops, dining and a nice park nearby.
Business response:
Dear Meghan, Thank you for sharing the specifics of your recent stay. We sincerely regret the concerns that left you with a less-than-perfect impression of our hotel and apologize for the inconvenience caused. We will share these remarks with our associates as we continually strive to enhance our services. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management
Hotel room hit the spot even tho a little aged. Stayed 3 nights and the location was great. It was a room where all worked fine, no issues w/ anything except that it's aging and needs some attention. People were very nice and amenable. Worst part was sharing a parking lot w/ Chick of Fillet next to it and those cars would mess up the hotel parking, don't know how the planning commission approved of this situation!!!!
Great location! The hotel is a bit worn, but was clean. The location is excellent. Backs up to a creek and there are many restaurant options within a 5 minute walk. Would stay again.
Business response:
Dear Jason, Thank you for staying at Extended Stay America. We were delighted to read that you loved our clean suite and appreciated having several restaurant options within walking distance. Thank you for taking the time to share your review with fellow travelers. It is always a joy to know our guests are excited about returning; we look forward to it.Sincerely,Hotel Management
We brought a dog and only stayed for one night, so perhaps that’s why we were assigned a first floor room with a door directly to the outside like a motel. I found the room rather dark and depressing. I wouldn’t have wanted to stay longer.
Business response:
Dear Catherine, Thank you for the review and for staying with us. We try to accommodate our guests with pets by placing them near the exit to make it most convenient for their needs; however, we are sorry that the room you were in did not meet your expectations. Thank you for letting us know as we utilize feedback like yours to improve our guest experience. Thank you, and we hope to have you stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,573 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.