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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beds were decent and it was fairly quiet. Room relatively clean with the exception of dirt behind bathroom door and discoloration of caulk (mold?) The hallways and elevator are not well kept at all which kind of made me uncomfortable about the hotel in general. Very little in the way of amenities in the room. The worst part was no coffee - some of us count on it to get us going in the morning. There was coffee in the office, also 2 kinds of cellophane wrapped muffins and oatmeal packets for breakfast. No fruit or yogurt to b... read more
Business response:
Dear Karen, We apologize for the issues you encountered during your stay. While we are glad you found the beds decent and the room relatively clean, we are sorry about the cleanliness issues in the bathroom and common areas. The lack of room amenities and coffee availability is noted, and we understand how this impacted your experience. The timing of the staff restocking breakfast items was unfortunate and we will address this to ensure better service. We appreciate your feedback as it helps us improve. We hope you will cons... read more
Staff was helpful and great service. Nice location and convenient for our trip to Sugar House Park and Lagoon. Really clean rooms!!! Some homeless around but nothing to bad. Will return. Decent rates for the area. Grab and go breakfast was nice.
Facility Supervisor Very friendly the staff, the room was conformable and quiet the accessibility to the main roads are easy.
Business response:
DearHumberto, We are thrilled to hear you had a positive experience at Extended Stay America! It is wonderful to know that our friendly staff, comfortable rooms, and convenient location made your stay enjoyable. We appreciate your kind words and hope to welcome you back for another pleasant stay soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,597 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.