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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hallways are filthy. Stains on the walkways just super dirty.
Business response:
Dear Shawn, Thank you for providing us with feedback on your experience. We promise to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay, and we sincerely apologize for falling short of your expectations in terms of cleanliness. We take cleanliness very seriously, and we will ensure that our team pays more attention to this aspect to provide a more pleasant experience in the future.Sincerely,Hotel Management
I arrived the hotel after the midnight. the office hours are from 7 am to 11:00 pm. but there were two staff showing up when I was arriving. the staff was polite and friendly. the hotel location is good. There are many shops around including Chickfila.
Good place, a little dated but clean. In a bit of a congested part of the city even at 9:00 on a Tuesday night. Right behind a chick fillet.
Business response:
Dear Glenn, Thank you for staying with us during your recent visit to our area. We appreciate your review and hope you will accept our apologies for the inconvenience caused while you were here. We hope you will give us another chance to provide you with the exceptional service you deserve soon.Sincerely,Hotel Management
Clean and convenient, an excellent motel. Friendly staff.
ID’s required. Older dated hotel/motel. Apparently a lot of crime in the area. The front desk staff was rude, required photo id’s for all occupants. Yikes! “No exceptions!” Hah don’t need an Id to vote but to checkin to a cheap motel.
Business response:
Dear Brian, Thank you for choosing Extended Stay America for your time in Salt Lake City. Please accept our apologies for the inconvenience you encountered during check-in. A valid ID is always mandatory at the time of checking in, as the safety and security of our guests are of utmost importance to us. We are reviewing with our team to handle such a situation better. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming ... read more
It wasn’t bad but not very good. Just trying to get into the place was a challenge because of the Chic-fil-A drive thru cutting off the hotel. Signs everywhere stating to not block but it made no difference. The room was very basic nothing wrong with it at all. Staff never at the desk, had to go outside and dial 0 I guess to get their attention.
Business response:
Dear Sylvia, Thank you for choosing us and for your valuable comments. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Your feedback is essential and will be shared with the concerned team for improvement. We hope you will give us another chance to give you the hospitality you deserve. Sincerely,Hotel Management
Chick-fil-A made the parking lot very busy and hard to actually Park but it was nice property nice room
Business response:
Dear Oneal, Thank you for sharing a review of your stay. Please accept our apologies for the cleanliness and amenities not meeting your expectations. We take great pride in our hotel's service, cleanliness, and maintenance. Therefore, we are sorry this was not what you experienced. We will address the issue and ensure to avoid this from happening again. Thank you for your compliments about the service delivered to you by our staff, as we always aim to provide the best services. It was a pleasure hosting your visit, and we ho... read more
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,627 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.