Extended Stay America - Salt Lake City - Sugar House

Business response:

Carla, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Dear Guest, we are delighted you had a great stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Jerry, thank you for choosing to stay at Extended Stay America. We are glad to know you had an enjoyable experience here and liked all that we have to offer. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dear Guest, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Ben, thank you for your nice rating and letting us know about your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for the amazing review of the Extended Stay America. We are delighted to know you had a flawless stay and that you enjoyed our proximity to many restaurants and local shops. Your review made our day, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

James, thank you for sharing your experience at our hotel. We apologize for the cleanliness and maintenance issues you encountered during your stay. Please be assured that we have relayed your concerns with the respective teams, and we will be working diligently to identify and fix the problems. We hope to have the chance to welcome you back so we can provide you with a much better experience. Sincerely, Hotel Management 

Business response:

Ron, thank you for taking the time to review your stay at Extended Stay America. We’re thrilled to know you were pleased with your well-appointed room and that you loved most aspects of our hotel. However, we’re sorry for the slow Wi-Fi connection you experienced. Our service provider has assured us the problem has been resolved, and we anticipate no further problems. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Charles, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management