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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches in the ac unit and in room. Lots of "residents" vs guests @ property. Spent half the first night listening to a LOUD domestic violence episode in adjacent room. This property has really gone downhill over the years.
Business response:
Dear Derek, Thank you for reviewing your recent stay with us. We want to reassure you that we do everything possible to discourage the entrance of outside insects mentioned, and we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, we will inspect your room professionally and treat it as a precaution. Moreover, we apologize for disrupting your stay caused by the noise disturbance from inconsiderate neighbors. Please be assured we will address these issues with the concerned... read more
A/C A/C was loud.
Business response:
Dear Juan, Thank you for being our guest and sharing your review. We are glad you had a pleasant time here. However, on behalf of our entire team, we apologize for not meeting all your expectations during your recent visit. We regret your issues with your room' AC and the difficulty with keeping your room at a comfortable temperature. Your feedback is shared with our maintenance team to review and take action for improvement. Please give us another chance to provide you with the outstanding hospitality you should receive whe... read more
Areal fixer-upper. Deep in remodelling, as so many businessesare today.
Good place to stay
Business response:
Juan, thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
No ice! Breakfast was bad. Coffee was weak!
Business response:
Gary, thank you for evaluating your stay at our hotel. Please accept our apologies for your disappointment with the breakfast we offer. We will share your comments appropriately as we strive to enhance our guest experience. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 4.2 star rating with 1,231 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.