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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was a good value for the money. Not luxury but clean with a full kitchen. I will stay again
I liked the kitchen in the room because we stayed six nights. I liked that the mattresses have mattress covers on them. And I liked being able to park close to the room. What I didn't like: 1) Management had scheduled to shut off the water on March 12th from 9 am to 5 pm. I checked in on March 11th. I was never notified via phone, or text, or email to let me know about the water shut off plans. The day after my family and I arrived, we had to leave the hotel early and return late because we had no water. 2) We had to use the... read more
Business response:
Dear Sara, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
On entering my room, I smelled cigarette smoke.They advertise non smoking but that is not true. Drag racing at night going by the motel. Roaches in the bathroom roaming around. Breakfast meal is not a sit down affair but a bag of pastry a cup of coffee.
Business response:
Dear Grant, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked. We will address this with our housekeeping team to ensure everything is in order. We understand how frustrating and inconvenient this must have been for you, and we deeply regret its negative impact on your trip. Our front desk team is always available to help you, but we will check with them to see what went wrong in your case. Please return, and we will make your next stay with us outstan... read more
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 3.4 star rating with 1,983 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.