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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was average what I did not like about it is that there was nothing in the kitchenette. Every other extended-stay place I’ve ever been at always had pots pans dishes glasses, cups this one only had two forks.
Business response:
Dear Kathryn Jane, Thank you for being our guest. We are glad that, overall, you were pleased with your stay. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. We have shared your comments with our team for im... read more
Súper recomendado Execelente ubicación e instalaciones
I actually was really pleasantly surprised!! It is my first time at an extended stay and for that price point I wasn’t expecting everything to be so clean and the rooms to be so accommodating!! The front desk clerk was great and extremely helpful and really nice and the full kitchen included in the room was nice… definitely would stay here again!!! Don’t let the fact that it is an older hotel detour you 😁
Business response:
Dear Shawn, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent, and we appreciate you highlighting the staff's attentiveness. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
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Roaches in my room. I'm guessing it's from cooking in the facility.
Business response:
Dear Luke, Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to ensure they do everything to prevent future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Sincerely,Hotel Management
We had bugs in our room and we were put close to the dumpster and it smelled bad. We were moved to another room which was a plus
Business response:
Dear Albina, Thank you for sharing your feedback about your stay with us, and we sincerely apologize for the housekeeping issues you encountered. We regret any oversights in preparing your room. We are dedicated to providing every guest with a fresh, clean suite; therefore, we are disappointed this was not your experience. We are glad we could provide you to move to an alternate room. We will certainly address this with our team, and we hope you will give us another opportunity to show you the flawless, outstanding experienc... read more
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.