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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shower stall had previous peoples hair still in it. No ice. No utensils or hair dryer in room. Poor quality soap. Room smelly. Air conditioner noisey. Woman at front desk very nice and helpful.
Business response:
Fay, thank you for being our guest. Although you liked our front desk service, we apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. Kindly note, kitchenware and hairdryers are available at the front desk and it’s complimentary. We will be sure our front desk communicates this more clearly going forward. We encourage you to try us again in... read more
This hotel is okay to stay for a night before you fly out or when you come in late. it is reasonably priced but other than that don't bother staying. It is loud because it is close to a major hwy.
Business response:
Thank you for choosing us for an overnight stay. We are glad to read you had an overall pleasant visit and found us to be a good value. However, we apologize your rest was disturbed due to noise from the highway. We appreciate your business and hope to see you back soon. Sincerely, Hotel Management
The room smelt bad when we got in. Extremely hot in the hotel room once we checked in. It took a little while to start cooling down. Easy check in and nice front desk. But will not stay again.
Business response:
Thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our front desk associates. However, we regret the issues you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We hope you will reconsider a return visit as we would love the opportunity to make it up to you. Sincerely, Hotel Management
Cómodo Esta bien el hotel!!! Cómodo y limpio solo su apariencia por fuera muy fea. El desayuno fatal al menos que se Levante uno a las 6 de las Mañana
Business response:
Martin, we appreciate the time you took to post your review of Extended Stay America. It was a pleasure to know you had a relaxing stay at our well-maintained property. However, we regret the inconvenience you had with your breakfast experience. Your generous rating is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Disappointing Maintenance Broken shower head that never got repaired during our stay making showering difficult and aggravating. Staff promised repair but never followed through.
Business response:
William, thank you for choosing to stay at Extended Stay America. Although from your rating it seems that overall you had a pleasant stay at our hotel. However, we regret the issues you faced with your shower. It is also very unusual for our staff to be unresponsive to the needs of a guest when made aware of an issue. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We are grateful for your patience and hope you will revisit us on your next visit to the ... read more
Room service weekly, limited continental breakfast, but for the price not bad.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are great to know you found us to be reasonably priced. Thank you once more, and we hope to welcome you again the next time you are in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 4.2 star rating with 1,159 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.