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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad The staff was nice and very courteous. The shower leaked and I didn’t mention it till check out. Wasn’t there very much for it to be a big deal. The one and only real issue I had has absolutely nothing to do with staff. I made my reservation with my bank card but had cash to pay for the room at check in. They made me out an extra $100 deposit for not using the card I booked with. How does that make any sense? My card can get declined, cash however, is always good. Other than that, it was good for the money. I’d do it... read more
Business response:
Thank you for being our guest and for taking time to leave feedback. We are so glad that for the most part you enjoyed your stay. However, we are sorry you were inconvenienced by our payment policy. It is our hotel’s policy to have a credit or debit card on file for each reservation to cover any incidentals during your stay. In the event a guest would like to pay with cash, we do require a deposit in case any incidentals are incurred. This is standard industry practice, and we will take steps to communicate this more clearly... read more
So much more than I expected. Wonderful clean open & spacious room. Courteous & pleasant staff. Will be returning here over & over. My only regret is not having been here before.
Business response:
Mary, thanks for the kind review of Extended Stay America. We are thrilled to read you were impressed with your well-maintained room and that the excellent service provided by our staff made your stay even better. It was a pleasure to have you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your excellent rating. All of us at Extended Stay America look forward to serving you again soon. Sincerely, Hotel Management
It’s not the best but good place for the price! Don’t really have complaints!
Business response:
Erica, thank you for being our guest at Extended Stay America. We are happy to know your stay with us was enjoyable and that you were satisfied with the good value we offer. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Great Service It was very nice and clean the front desk clerk Dennis was very helpful answered all my questions ,
Business response:
Thank you for staying at Extended Stay America. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. I will be sure to share your compliments with Dennis for a job well done. We hope to welcome you again whenever your travels bring you back here. Sincerely, Hotel Management
Business response:
Thank you for the awesome rating about your experience at Extended Stay America. Making you happy makes us happy! We are glad that everything went well during your stay and that our hospitality made for a memorable experience. It was a pleasure having you with us, and we hope to serve you again soon. Sincerely, Hotel Management
I was pleasantly surprised at by how much it exceeded my expectations. Staff is professional, courteous & helpful. My room was extremely clean & comfortable. This is now my go-to place to get away from everything & relax.
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know you enjoyed the comfort of your room and you were pleased with the exceptional service provided by our staff. Your compliments will be shared with our team for a good job done. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Jesse, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,631 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.