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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Claudine, many thanks for taking the time to post your generous ratings online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - San Antonio - Colonnade – Medical. Sincerely, General Manager
Good value This was a great value. Employees were very friendly and helpful. The accommodations were a little run down and our stove/oven did not work. Staff made arrangements for us to use another room for cooking.
Great!! Clean, quiet, and the price was right.
Business response:
Joe, thank you for choosing to stay at Extended Stay America - San Antonio - Colonnade - Medical. We are delighted to know you all enjoyed your time with us and that you found us to be a great value in the area. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Mario, thank you for sharing your perfect rating. It was a pleasure hosting you at Extended Stay America - San Antonio - Colonnade - Medical and look forward to your return visit soon. Sincerely, General Manager
Business response:
Shelley, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America - San Antonio - Colonnade - Medical and look forward to hosting you again soon. Sincerely, General Manager
Great place!! Only thing would be a better breakfast. But other than that it was a great place and close to the places we were going.
Business response:
Charlene, thanks for being our guest at Extended Stay America - San Antonio - Colonnade - Medical. We are happy you had a comfortable stay and that our location was perfect for your needs. Your feedback in regard to the breakfast will be shared with our food and beverage. We value all of our guests and hope you will consider staying with us again. Sincerely, General Manager
Business response:
Diana, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back to Extended Stay America - San Antonio - Colonnade - Medical. Sincerely, General Manager
The hotel is very nice. The man ,who works night shift, at the front desk was very nice and helpful. I asked for a coffee maker, and he also gave me extra coffee. My room was 121 with everything clean. Only bad points were: looked like someone had put their fist to wall next to kitchen, and towel rack was missing (not the hotel's fault that some people are thieves). I would stay there again in the future.
Business response:
Patricia, it is so nice to read your stay with us was enjoyable on every front. We are delighted to read you liked our clean facilities and the outstanding service provided by our staff. I will share your compliments with my entire team. Reviews such as yours mean a lot! We look forward to welcoming you back to Extended Stay America - San Antonio - Colonnade – Medical. Sincerely, General Manager
Not up to date I was very disappointed to find that there were no appliances, cookware, etc. in the rooms, that I had to reserve them. Even at that, not much to work with. I had to purchase a large pot to boil water for pasta. No dish soap or dishwasher soap. No ice machines. Kitchen appliances were very run down--the stove was super stained, the dishwasher almost fell forward out of the cabinet when I opened the door, the fridge had cracked shelves. Other than that, we were very happy with the size of the rooms and the co... read more
Business response:
Paige, thank you for sharing your feedback. We regret your disappointment with our amenities and hotel policies. Being an extended stay property our services are designed for guests staying seven or more nights. Nonetheless, we appreciate you sharing your observations about the areas that you found to be deficient, and we ensure you your concerns will be shared with the respective teams to take the corrective actions. On a pleasant note we are glad you liked your room and the service you received from our front desk staff. W... read more
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.