This profile has been claimed by the business owner or representative.
Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Economical and pleasant stay Very helpful staff and clean hotel.
Business response:
Bandana, we appreciate your five-star rating of Extended Stay America. We are glad to see you enjoyed your stay and hope to see you again on your next trip to this area! Sincerely, General Manager
Nice It was an ok hotel. Room was a pretty good size. Front desk very friendly. Like the neighborhood. Would recommend & stay there again.
Business response:
Erica, thank you for taking time to review your experience at Extended Stay America. We are so pleased that you had a memorable stay with us and were happy with your comfortable room and the service provided by our staff. I will be sure to share your kind comments to the respective team and hope to be the hotel of your choice whenever your travels bring you back here. Sincerely, General Manager
Excellent staff! We were extremely impressed with the customer service! The room was great. It was perfect for a family.
Business response:
Mandy, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with the exceptional service from our staff. We will be sure to share your compliments with our entire team. Thanks for the business, and we look forward to seeing you and your family again soon. Sincerely, General Manager
Good for a one night stay! It was okay for a one night stay. The room still had a smoke smell and there was trash left in the hallways. The continental breakfast was lacking the breakfast part. The area was nice and convenient and the ladies at the front desk were very polite.
Business response:
Theresa, thank you for the review. We are glad that you liked our location as well as the friendly service by our front desk associates. However, we apologize for the cleanliness issues you encountered during your stay. We work hard to provide a clean, fresh, and comfortable environment, and we're sorry the smoke smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. We hope to welcome you back in the future. Sincerely, General Manager
Large, comfortable, no frills, a bit dated Extremely friendly and helpful staff. Large comfortable room at a very good rate (especially through hotels.com anyway). Building and fixtures are a bit dated. AC worked acceptably keeping us comfortable in the hot summer but not as cool as would have liked. Didn't have a coffee maker in the room though was available in lobby during breakfast hours along with muffins, granola bars and similar simple fare. Pool was open, clean and nice on a hot summer day.
Business response:
James, thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that you were impressed with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! Please know, kitchenware for your suite is available and kept at the front desk to ensure cleanliness. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, General Manager
Business response:
Thank you for choosing to stay with us and taking the time to give your rating. We strive daily to please our guests and your feedback tells us we are meeting those goals. We hope to see you again soon at Extended Stay America. Sincerely, General Manager
Nice Hotel My stay was very pleasant at this hotel and I got a good online deal. I had the option of choosing Motel 6 or this hotel for the same price and I am sure glad that I chose this one. It is much more nicer, cleaner and the area felt safe.
Business response:
Thanks for the wonderful feedback. We are thrilled to know you enjoyed your clean, comfortable room and were impressed with the top-notch service provided by our associates. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.3 star rating with 1,027 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.