Extended Stay America - San Diego - Carlsbad Village by the Sea

Cypress 

on Google

3 months ago

If I could give Marisol and her staff more than 5 stars, I would!! Marisol (General Manager) is an incredibly professional and consistent, and is amazing at what she does, which explains why she is the boss!! As a business professional myself, I admire and respect Extended Stay, and will definitely be using them moving forward if there is one available in the area I travel to….sorry Airbnb! Truly great experience in a great location. Thanks again Marisol!! Me and Cypress appreciate you!! God bless you!!!! -Kimyetta 

hbainsmd 

on Google

a month ago

Absolutely unacceptable experience. This place is extremely unhygienic and rundown—honestly, even a halfway house would be an upgrade. The so-called “renovation” is purely cosmetic and does nothing to cover the decay. Appliances like the fridge and AC barely function, and to make matters worse, the front desk had the audacity to ask me to fix them. I’m a guest, not a mechanic. This stay was a nightmare, and I would never recommend it to anyone. 

Natalie White 

on Google

2 months ago

The worst. I was displaced from my apt temporarily with my special needs toddler. I didn’t read reviews needed location to be close to his school. The first room smelt like smoke and the hallway down stairs has a foul stench. Dog hair and dust everywhere. The front Desk man Rafek told me I could go somewhere else when I knew my manager paid a week. Told them how filthy the room was and showed them rags I used and they gave me a broom. They told me I could move to 3rd floor then didn’t have a room when I had the time to move ... read more

Fred Tomaschewski 

on Google

2 months ago

Staff is extremely helpful and friendly. I've have never had any problems or inconvenience stay here. Tucked away on a quiet street and walking distance to to Carlsbad village. When in town I always stay here due to friendly helpful staff and location is close to town as well. Would highly recommend staying here if visiting Carlsbad 

Leawna Sunshine Ferguson 

on Google

3 months ago

I booked a room here for a night. Paid online however once I arrived in Carlsbad I received a call from the hotel saying sorry they over booked by 10 rooms so they have to cancel my reservation. I said by 10? I paid for my room already. The guy apologized for any inconvenience and unfortunately he was the one who gets stuck having to make these calls. I'm glad he did call me before going to the actual hotel and before I had the opportunity to cancel online but what an inconvenience. Still need to check my account to make s... read more