Extended Stay America - San Diego - Carlsbad Village by the Sea

hbainsmd 

on Google

a week ago

Absolutely unacceptable experience. This place is extremely unhygienic and rundown—honestly, even a halfway house would be an upgrade. The so-called “renovation” is purely cosmetic and does nothing to cover the decay. Appliances like the fridge and AC barely function, and to make matters worse, the front desk had the audacity to ask me to fix them. I’m a guest, not a mechanic. This stay was a nightmare, and I would never recommend it to anyone. 

Cypress 

on Google

2 months ago

If I could give Marisol and her staff more than 5 stars, I would!! Marisol (General Manager) is an incredibly professional and consistent, and is amazing at what she does, which explains why she is the boss!! As a business professional myself, I admire and respect Extended Stay, and will definitely be using them moving forward if there is one available in the area I travel to….sorry Airbnb! Truly great experience in a great location. Thanks again Marisol!! Me and Cypress appreciate you!! God bless you!!!! -Kimyetta 

Natalie White 

on Google

2 months ago

The worst. I was displaced from my apt temporarily with my special needs toddler. I didn’t read reviews needed location to be close to his school. The first room smelt like smoke and the hallway down stairs has a foul stench. Dog hair and dust everywhere. The front Desk man Rafek told me I could go somewhere else when I knew my manager paid a week. Told them how filthy the room was and showed them rags I used and they gave me a broom. They told me I could move to 3rd floor then didn’t have a room when I had the time to move ... read more

Fred Tomaschewski 

on Google

2 months ago

Staff is extremely helpful and friendly. I've have never had any problems or inconvenience stay here. Tucked away on a quiet street and walking distance to to Carlsbad village. When in town I always stay here due to friendly helpful staff and location is close to town as well. Would highly recommend staying here if visiting Carlsbad 

Michelle Valdez 

on Google

6 months ago

Booked a room for my father for 2 weeks at this hotel while we were looking for local apartments. The front staff was obviously new, not trained properly and rude. The shower leaked in the first room with a paint smell. We asked maintenance to fix but they never came. There is constant renovation going on with hammering and it is not relaxing. You have to request dishes, etc for your room and they repeatedly told us there was no coffee pots left. Overall, I would not recommend. People want to feel like they are on vacation n... read more