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Extended Stay America - San Diego - Mission Valley - Stadium
- Hotels
- San Diego, CA
About this business
Extended Stay America Hotel San Diego - Mission Valley - Stadium is located at 3860 Murphy Canyon Rd, San Diego, CA. This location is in the Kearny Mesa neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3860 Murphy Canyon Rd., San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent. No issues
Business response:
Dear Eric, Thank you for your positive feedback! We are delighted to hear that you had an excellent experience during your stay with us. Providing a comfortable and enjoyable stay is our priority, and we are thrilled that we met your expectations. Your satisfaction means a lot to us, and we look forward to welcoming you back to Extended Stay America on your next visit.Sincerely,Hotel Management
Very badly maintained place, breakfast is a joke.
Business response:
Dear Guest, Thank you for your feedback. We apologize for the disappointment you experienced with our maintenance and breakfast offerings. This does not meet our usual standards, and we are actively working to improve both areas. Your comments help us identify areas for enhancement, and we appreciate your understanding. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
I checked in late (2am) from being at the hospital. I was woke up at 8am by load music being played
Business response:
Dear Jeff, Thank you for your feedback. We sincerely apologize for the disturbance you experienced. We understand the importance of a restful stay, especially after a late check-in from the hospital. We are addressing the noise issue with our team to prevent this from happening in the future. Your comfort is our priority, and we appreciate your understanding. We hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management
Poor housekeeping. Pungent stale odor in hallway and room. Had to go to Walmart and purchase disinfectant spray, cleaning supply, Swiffer mop and air fresheners. Just for my own well being.
Business response:
Dear Juan, Thank you for sharing your feedback on your recent stay. We are sorry about your experience. Your comfort is important to us, and what you have described does not align with the cleanliness standard we strive to maintain. We will address your concerns with our housekeeping team to ensure a more pleasant stay for future guests. Thank you for bringing this to our attention, and we appreciate your understanding. Safe travels!Sincerely,Hotel Management
Everything was good with our stay the only thing that I didn't like was the elevator, but other than the elevator we enjoyed our stay and would recommend it.
Business response:
Dear Eki, We are grateful for the positive feedback regarding your stay at Extended Stay America. We are pleased to hear that you had an enjoyable experience despite encountering an issue with the elevator. It was a pleasure to host your visit, and we eagerly anticipate the opportunity to welcome you back shortly.Sincerely,Hotel Management
A really good place to stay. The room was quiet. I had a good nights sleep. No interuptions. In all, I found the stay to be wonderful.
Terrible service Desk personnel were not friendly or welcoming. I paid for the Wi-Fi upgrade, but chose not to use the unsecured wifi. I asked the desk personnel to remove the charge, they said they would but didn’t. About 9 pm our kitchen sink started to backup with soapy water from the laundry facilities down the hall. I tried to call the desk but no one answered. So I tried the after hours number, still no answer. At check in, the desk personnel said there would be muffins in the lobby in the morning, there weren’t when I... read more
Business response:
Dear Vicki, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserve. We want our guests to have the comfort and convenience and enjoy the best of what we can offer, and we regret falling short. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Mission Valley - Stadium
How is Extended Stay America - San Diego - Mission Valley - Stadium rated?
Extended Stay America - San Diego - Mission Valley - Stadium has a 4.1 star rating with 1,098 reviews.
When is Extended Stay America - San Diego - Mission Valley - Stadium open?
Extended Stay America - San Diego - Mission Valley - Stadium is open now. It will close tomorrow at 12:00 a.m.