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Extended Stay America - San Diego - Mission Valley - Stadium
- Hotels
- San Diego, CA
About this business
Extended Stay America Hotel San Diego - Mission Valley - Stadium is located at 3860 Murphy Canyon Rd, San Diego, CA. This location is in the Kearny Mesa neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3860 Murphy Canyon Rd., San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was being renovated- quite the mess Felt like we shouldn’t be there
Business response:
Dear Kimberly,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the ongoing renovations during your stay. We understand how this could have impacted your comfort, and we regret that it made you feel unsettled. Please be assured that we are working diligently to improve our facilities, and your input is valuable as we continue to enhance the guest experience. We hope to welcome you back once the renovations are complete, providing you with a more enjoyable and comfortable stay.Sincere... read more
Everything the staff is great
Good place for sleeping
This was the first time that I traveled with my pet. Ron in the front desk was very kind and patient since I called to ask for information before booking my stay. Ron answered every question in a very helpful and friendly manner. Everyone was very professional and polite. The hotel was super clean, my room was very comfortable and had everything I needed. Great price for a great location, comfort and customer service. The breakfast was simple but good, the coffee was great. Definitely I will come back.
Business response:
Dear Julia, We’re thrilled to hear that you and your pet had a wonderful first travel experience! It’s fantastic to know that Ron provided you with helpful and friendly service; he truly exemplifies our commitment to guest satisfaction. We’re also glad you found your room comfortable and enjoyed the breakfast offerings. Thank you for your kind words, and we can’t wait to welcome you back for another enjoyable stay at Extended Stay America!Sincerely,Hotel Management
The staff was friendly and professionals. Eager to give answers to our questions and directions to where we needed to go.
Maintenance could be better There were 4 lamps in the room. 1 had no bulb 1 had a broken bulb. I reported to the front desk nothing was changed. The room had a strange odor. When I first entered the room the ac was running and the window above was cracked open. The water pressure in the shower was very low and it took a very long time to get warm water. The water never got hot. The commode seat was loose and I needed to tighten the screws to keep it from sliding side to side.
Business response:
Dear Anthony, Thank you for your feedback. We apologize for the issues you encountered with the lighting, odor, and water pressure in your room. We’re sorry to hear that your maintenance requests were not addressed promptly and that the conditions did not meet your expectations. Your feedback is important, and we will work to resolve these concerns with our team to improve our service. We hope to provide a better experience at Extended Stay America on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Mission Valley - Stadium
How is Extended Stay America - San Diego - Mission Valley - Stadium rated?
Extended Stay America - San Diego - Mission Valley - Stadium has a 4.1 star rating with 1,139 reviews.
When is Extended Stay America - San Diego - Mission Valley - Stadium open?
Extended Stay America - San Diego - Mission Valley - Stadium is open now. It will close tomorrow at 12:00 a.m.