This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Generally run-down. Breakfast is just packets of oatmeal. However, it was otherwise clean and comfortable.
Business response:
Matt, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However,we aresorry the grab-and-go breakfast was not to your liking. We will make note of your feedback as we plan any changes to our breakfast. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Great place for a last minute reservation!
Business response:
Vanessa, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Pet friendly and and everything you need provided for cooking.
Hotels aren't what they use to be Realize people are still nervous about COVID. But how hard would it have been to give cups in the room? There is a microwave, but no ability to hear water, no paper towels to put food on. Other hotels are allowing coffee makers by now. I just wanted to be able to heat water & food up. Bed was hard as a rock. And one sliver of soap is only thing we got. Why have to pay all those extra fees if you get nothing for them? No one in office to check out with either. You charge more, give less. Sad
Business response:
Tina, thank you for your accurate evaluation of your stay. We regret that some of our amenities were not available during your visit which must have caused the inconvenience and the frustration. A good night’s sleep is all you need after a long day and we are sorry that was not the case with you. Everything we do is in our guests' and associates' best interest, and we are very grateful for your patience. We have taken note of your comments and will address them appropriately. We hope you will consider giving us another chanc... read more
Like, Room was cleaned and quiet. Least like, no restaurant near by and no swimming pool.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,491 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.