Extended Stay America - San Francisco - San Carlos

Anonymous 

on Expedia

13 years ago

Will stay here again I lke this hotel with a small kitchen . The room is clean & well maintain. For sure will stay here again!!! 

Anonymous 

on Expedia

13 years ago

Spartan Stay No shampoo in room. Spartan interior. No breakfast. No place to talk to for a coffee, drink, etc. You are limited to the coffee maker in the room and after that be prepared to drive to get anything. 

Anonymous 

on Expedia

13 years ago

Won't do that again... Now I know why they had rooms while all around them were sold out. Expensive dump, bad service, got smoking room (floor actually!) when specifically requested non (and they wouldn't do anything about it), no towel/maid service (despite high price), had to wait 15 min at the front desk for an attendant to show up, run down facilities and room. Never again. 

Anonymous 

on Expedia

14 years ago

Discusting well lets just say i left with pink eye and a smell that was horriblee will never stay there again ,,,dont do it! 

Ronnie 

on Expedia

14 years ago

The manager was the worse! Customer service ! It wasn't any. the beds were hard as rocks, the location of the rooms view was a junk yard ...dont get room 231. The carpet was very nasty.....would never stay there again . still waiting on the corp office to call me back!!! 

Anonymous 

on Expedia

14 years ago

Hotel Staff Incompetient Keys would only work one time a day for the first three days of a five day stay. Hotel rented my room to another person who came into my room at 10pm. Very BAD!! Could not explain to me or the other guest how that happened! Will not stay at this chains hotels again!!! Front desk told me that they would have the General Manager contact me - NEVER HAPPEN!!! Terrible Guest Services!!! 

Shelly 

on Expedia

14 years ago

We did not expect luxury, but we were not prepared for no daily clean up service, a room that was not clean, and an uncomfortable bed. We were charged $25 per day extra because we brought our dog, but since there was no daily clean up, this seemed excessive. 

Anonymous 

on Expedia

14 years ago

Stinky Smoking hotel - the only rooms available when I booked were on the smoking floor. Rooms were not very clean, smelled VERY bad (we went to the store and bought fabreze and sprayed everything down)... sheets were ill-fitting on the bed. Overall, not a nice place to stay.