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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was a good stay. The only thing we would have liked to see different would be the breakfast. They say breakfast included, but it was muffins and granola bars. Other than that, everything was good.
Great experience as usual, friendly staff, helpful and efficient. No problems with anything!
Business response:
Dear Scott, We, the entire team at Extended Stay America, would like to express our gratitude for your kind comments about our hotel. In particular, we appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. We aim to create loyal customers who will return at every opportunity. Thank you again for your review, and we look forward to seeing you soon.Sincerely,Hotel Management
We love staying here. Staff super friendly, great location. Walter is amazing at customer service.
Satisfied everything work well.
Business response:
Dear Danilo, Thank you for being our guest and sharing feedback on your stay. We're delighted to hear that you had a satisfying experience during your stay at our hotel. Your comfort and enjoyment are important to us, and we look forward to welcoming you back to Extended Stay America in the future. Thank you for your positive feedback.Sincerely,Hotel Management
Me hospede 2 días y no se realizo cambio de toallas ni cambio de sábanas durante la estadía, cuando llegue a la recepción tuvimos que esperar 40 minutos porque en recepción no había nadie para la Atencion
Very friendly staff, excellent efficient service and the rooms are always comfortable and clean.
Very friendly efficient staff, comfortable clean room and all facilities working well. No problems at all, that is all very much appreciated.
Business response:
Dear Scott, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case, too. Your words of appreciation will be shared with the staff for encouragement. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management
Safe, Friendly, Convenient & Comfortable We had a great stay. The staff was great, always friendly and attentive. Only issue was the shower stall was not cleaned well
Business response:
Dear Eric Van, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. However, we apologize for any items that were overlooked in the preparation of your room. Your feedback helps us identify ways to improve our overall service; we are grateful for that. Thank you for choosing Extended Stay America. We h... read more
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,083 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.