This profile has been claimed by the business owner or representative.
Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would like to see recycling as an option in the trash rooms.
Business response:
Dear Nichole, Thank you for your suggestion regarding recycling options in our trash rooms. We greatly value environmental responsibility. Your feedback serves as a valuable insight into the preferences of our guests, and we will work diligently to implement suitable recycling solutions. We appreciate your commitment to sustainability and assure you that your input will guide our efforts towards creating a more eco-friendly environment. Thank you for sharing your thoughts with us, and we look forward to welcoming you back at... read more
Clean kind employees easy access. Quiet love the kitchen
Business response:
Dear Kimberly, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and that our clean rooms, friendly staff, easy access, and quiet environment met your expectations. We're especially glad that you appreciated the kitchen facilities. Your positive comments inspire us to maintain our high standards of service and hospitality. It was a pleasure hosting you, and we look forward to welcoming you back at Extended Stay America for another enjoyable stay in the future!Sincerely,Hotel Ma... read more
No thrills Hotel The rooms come fully equipped with a full kitchen yet they don’t provide you not even a cup or spoon. The so-called breakfast is a joke. A coffee urn and some granola bars.
Business response:
Dear James, Thank you for sharing your experience with us. We apologize for any inconvenience regarding the kitchen amenities and breakfast offerings. Your feedback is valuable, and we'll take it into consideration to improve our services. We strive to provide a comfortable stay for all our guests, and we regret falling short of your expectations. Please know that we are continuously working to enhance our offerings and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
neighbors were somewhat noisy
In my room, the bathroom toilet had piss stains on the seat. Ive never had that issue before and thought it was disgusting.
Business response:
Dear Guest, We sincerely apologize for the cleanliness issue you encountered during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we take your feedback seriously and will address the matter with our housekeeping team to ensure that such oversights are not repeated. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more pleasant experience on yo... read more
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,033 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.