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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The price was very high for what is a low amenities hotel. We were informed at check in that there would be no cleaning or towel service during our 4 day stay. But a note on the floor of the room also said the the television system was being updated the entire week and we could expect disruptions and service people in our room multiple times!! Need better mattresses and pillows for our backs.
Business response:
Thank you for the review of our hotel. We regret that our service and accommodations fell short in providing the value you were hoping for. Your valuable observations will be shared with the appropriate team to ensure a better experience going forward. Thank you again, and we hope to have the chance to redeem ourselves in the future. Sincerely, Hotel Management
Amazing Amazing place. Very comfortable and family like atmosphere.
Business response:
Lisa, thank you for being our guest and for taking time to review your experience at Extended Stay America. It is lovely to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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Business response:
Lisa, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Five star hotel Most amazing customer service
Business response:
Lisa, thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in San Carlos. Sincerely, Hotel Management
I like your Hotels And how everything is so clean if you need something there’s a great him about getting it for you
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is so lovely to hear you enjoyed your stay, and we are happy you were impressed with our spotless accommodations as well as the devoted staff. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Everything was great. except the chrome cast not working. We even upgraded to enhanced wifi and the front said they couldn’t do anything about it.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. We are glad you loved your stay with us. However, we are sorry for the inconvenience caused by the internet issues and hope that did not impact your otherwise pleasant experience. We value your feedback and hope you will choose to stay with us again. Sincerely, Hotel Management
We stayed here for two nights. We would stay here again.
Business response:
David, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel was clean and the room was newly remodeled.
Business response:
Thank you for the excellent review of Extended Stay America. We're happy to know you loved your well-maintained property and that you were impressed with your well-appointed room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Excellent place to call home. Pleasant views, clean rooms, courteous employees that go above and beyond to make your stay comfortable. It's the only hotel I stay at. What an awesome place
Business response:
Lisa, thank you for reviewing your stay at Extended Stay America. We're thrilled to know you were impressed with your well-maintained room and that the service provided by our excellent associates went a long way in making your stay a memorable one. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 4.4 star rating with 1,392 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.