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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was clean and the room was newly remodeled.
Business response:
Thank you for the excellent review of Extended Stay America. We're happy to know you loved your well-maintained property and that you were impressed with your well-appointed room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Excellent place to call home. Pleasant views, clean rooms, courteous employees that go above and beyond to make your stay comfortable. It's the only hotel I stay at. What an awesome place
Business response:
Lisa, thank you for reviewing your stay at Extended Stay America. We're thrilled to know you were impressed with your well-maintained room and that the service provided by our excellent associates went a long way in making your stay a memorable one. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Rooms dont have any liquid soap but offered plates and pots.
Business response:
Sunil, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The only real issue was that there was never anyone at the front desk, not when we arrived to check in, nor later when we passed by, and there was no one there when we tried to check out. We wound up just dropping the card in the recylce box and not checking out.
Business response:
We apologize as our front desk associates were not available when needed. Your feedback is shared with our team in an effort to improve our performance going ahead. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
No coffee or tea provided in room! Continental breakfast were only instant oatmeal & coffee, many guests were disappointed.
Business response:
Jo, thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
It was great but you are jerks for making me type 50 characters
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 4.4 star rating with 1,355 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.