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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice staff The folks at the front desk were so nice and friendly i would stay here again and again very nice.
Business response:
Aneil, thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with the service our associates provided. It will be our pleasure to share your kind compliments with our team. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Great place pleasant front desk Gentleman Got me addl towels
Business response:
Leticia, thank you for the generous review of Extended Stay America. We are happy to learn you had a comfortable stay and were impressed with the service you received at our front desk. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Julio, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Elaine, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Kenny, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
The location and the price were great. The hotel it’s self was average for the price . We were there on business and it worked for us.
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked our convenient location and that you found our prices to be reasonable. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Good to say on work Good to say on work.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The property was obviously under construction, which I understood, but I did not get the room I booked. House cleaning never came or was offered during our visit, and we did not put out the door sign declining service. There was no coffee maker in the room and the bed was extremely uncomfortable. It wasn’t the worst hotel we have stayed at but it was purely mediocre, luckily we only had to be there to sleep at night.
Business response:
Thank you for choosing to stay with us. However, we apologize that you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are happy to offer this service to you at a minimal fee. If we did not communicate this properly at check-in, please accept our apologies. Your concerns regarding the bed and coffee maker have also been discussed with the appropriate members of our team. We hope you will stay with us on another ... read more
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,106 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.