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Extended Stay America - San Francisco - San Mateo - SFO

3.7
  • Hotels
  • San Mateo, CA

About this business

HospitalityHotels

Location details

1830 Gateway Dr., San Mateo, CA, 94404, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.72,106 reviews
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Anonymous 
7 years ago

Lost Some Sleep Great location, within walking distance to shopping and restaurants. Unfortunately half the rooms face the freeway, and the noise comes through fairly easily. Beds are super hard. Combination of uncomfortable mattresses and noise mean that I can't stay here again. This is a disappointment as the prices are very competitive and it's close to my office. Can't work if I can't sleep well though. 

Business response:

Thank you for being our guest and sharing your review. Although you liked our location, we are sorry you couldn’t experience a good night’s sleep due to the noise issue and the discomfort you experienced with the bedding. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management 

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Anonymous 
7 years ago

The rooms were nice. The wood flooring and the surrounding business park was very pretty. Wonderful staff 

Business response:

Thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thank you once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Good location, good room but the smell inside was a little bit strange 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location. Also, we have asked our housekeeping team to be more diligent going forward. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Convenient location, but it has a slight smell of mildew 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Ok for the ocasion but not a great experience. We probably won’t come back. 

Business response:

Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Stacey's profile image
Stacey 
7 years ago

Business response:

Stacey, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

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Anonymous 
7 years ago

Close to destinaton; close to shopping; close to restaurants; good parking 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO

How is Extended Stay America - San Francisco - San Mateo - SFO rated?

Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,106 reviews. 

When is Extended Stay America - San Francisco - San Mateo - SFO open?

Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.