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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
First time not impressed The service was great from our receptionist. But there was a dirty rag in the bedside drawer in the nightstand. There was left over old food in the refrigerator, out phone did not work at all so we had to walk to the office any time we needed something.
Business response:
Stevie, thank you for taking the time to post a review. We are glad to know you were impressed with the service delivered by our associates and had a pleasant time. However, we are sorry for the issues you encountered. Rest assured, your feedback has been shared with the housekeeping and maintenance team. We hope to see you back in the future for an even better experience. Sincerely, Hotel Management
It was great! But didn’t get to charge my phone! I forgot my charger and only had the cable adapter wish they were updated in rooms but other than that everything was great!
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time, but we regret any inconvenience caused. It was a pleasure having you as our guest, and we cannot wait for your return visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Diana, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Julia was very nice and helpful for assisting us to get our rooms fantastic job
Business response:
Derek, thank you for the glowing review of Extended Stay America. We are glad to know you had a pleasant stay with us and were especially impressed by the service provided by our attentive associates. We will be sure to share your compliments with Julia for taking good care of you. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Great hotel clean, private, convenient, friendly staff
Business response:
Jenn, thank you for choosing Extended Stay America for your needs. We are delighted to read you like our well-maintained property and the courteous service provided by our staff. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,106 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.