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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good, clean & comfortable. The bed was def comfortable ....big spacious rooms for 1 person and nothing extravagant. It's simple, basic service cant complain!
Business response:
Jessica, thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Julie was great thank for helping my wife, she would net be happier then what you did for her at that time of the night.
Business response:
Mal, we appreciate your excellent feedback about your wife's experience your at Extended Stay America. It was a pleasure knowing everything went well during your visit and that our associates, especially Julie, made your stay a pleasant one. Your constructive feedback is appreciated, and we hope you and your better half will come back to see us soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great value... Wonderful plase to stay.. Would have been nice to have another blanket in the room along with a coffee maker. Still a great value. I will stay there again.
Business response:
Thank you for making Extended Stay America a part of your travel plans. It is a delight to know you enjoyed your stay with us and that you liked our great value which we offer our guests. Your review is appreciated, and we look forward to serving you with our best efforts. Sincerely, Hotel Management
Got what I paid for Booked this room for the amazing price. Turned out I got what I paid for. Room still had food in the chairs and toe nail clippings on the floor from the previous person that was there. Also, the entrance to the room is from the outside (like a motel) unlike the other ESA.
Business response:
Thank you for choosing Extended Stay America. We're sorry for the cleanliness issues you encountered in your accommodation. Our housekeeping staff takes pride in what they do daily, and we also have procedures in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,106 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.