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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Extended Stay America Hotel San Francisco - San Mateo - SFO is located at 1830 Gateway Dr, Foster City, CA. This location is in the Marina Lagoon neighborhood. This business specializes in Hotels & Motels.
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Cheryl, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Advance requests missed I arrived a bit early, but staff ck'ed and said room was available. Hitch was, it was 2nd floor, when I asked for ground floor. I resumed they had a pool, didn't. OK, but I think chain has more potential
Business response:
Debbie, thank you for reviewing your stay with us. It’s a pleasure knowing you had an overall comfortable visit at Extended Stay America and enjoyed being with us. Your feedback is important to us as it will help us to improve our facilities and service going forward. We hope to see you again soon. Sincerely, General Manager
従業員がやさしく丁寧で良かったです。
Business response:
Kiichi, thanks for choosing Extended Stay America and taking the time to review your stay. It was a pleasure to read about the friendly service you received from our staff. This is what we strive to do every day, so thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to see you again soon. Sincerely, General Manager
Was good for a quick stay. Grounds were very nice and staff was also
Business response:
Thank you for sharing your experience at Extended Stay America. We are glad you had a good time here and loved the service provided by our courteous associates. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Bad Beds and Cheap Bed Sheets The bed sheets were really thin, cheap, rough and worn out. Not a comfortable bed at all.
Business response:
Javier, thank you for taking the time to write a review about your stay. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our bedding. We truly regret the inconvenience it caused. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope you will give us another chance to prove ourselves to you in the near future. Sincerely, General Manager
Not as nice as the Hotel.Com operator said it was. Our carpet was wet, the check in process was uncomfortable and unconventional. Granted it was late at night/ early in the morning but the attendant was difficult to understand and took my credit card though I paid for it in full. Very expensive and not worth the cost.
Business response:
Libbi, we're sorry for the difficulties you had. We have shared your concern with our housekeeping team pertaining to cleanliness, for immediate action & review. Also, we apologize again for the confusion occurred during check-in. Please be sure, the additional amount charged to you by mistake will be credited back in your account within 5 to 7 business days. In case if you have any more queries related to your billing you can always reach out at our front desk, and our team will gladly assist you. We hope you will consider ... read more
Nice location This hotel location is nice because close to the supermarket, shopping mall and park. And hotel staff is friendly. if we ask any equipment like dish and cooking tools, they borrow this quickly.
Business response:
Thank you for being our guest. It’s nice to know our location was convenient for your needs and that our staff left you with a good impression. It was our pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager
Business response:
Elayna, thank for the review about Extended Stay America - San Francisco - San Mateo – SFO. We are happy to know your overall stay was good. We appreciate your business and hope to see you back soon. Sincerely, General Manager
The place needs a pool or at least a jacuzzi but the rooms were quite immaculate and comfortable!!
Business response:
Stephen, we are very happy to read about your excellent stay at Extended Stay America - San Francisco - San Mateo – SFO. We agree with you, that our rooms are a great choice especially if you are looking for a more peaceful atmosphere. We value your observation and hope to We hope to see you again soon you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 4.3 star rating with 1,287 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.