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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Extended Stay America Hotel San Francisco - San Mateo - SFO is located at 1830 Gateway Dr, Foster City, CA. This location is in the Marina Lagoon neighborhood. This business specializes in Hotels & Motels.
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice but need to really check linens. Blood on pillow cases and bed cover...grossed me out
San Mateo Extended Stay Hotel exterior was attractive. Room interior was OK. Bed was very comfortable. Towels were old but clean. Continental breakfast barely adequate but not stocked well on Sunday. Desk clerk was not knowledgeable and she was unwilling to communicate with supervisor for help. Wouldn't recommend because price high for value received.
Easy parking, close to shopping One problem. Our room had a very musty smell. Got a little better with the cooler turned on, but never went completely away.
Good location for professionals but lots of families staying cause noise levels and clutter to be high in the hotel. Also kitchen sinks were really small not really usable. But staff was friendly and prompt. Unpleasant cooking smells all over the hotel.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay did not meet our company’s high standards. In response to your feedback, I will be meeting with our staff to ensure that our hotel is fresh and clean for all guests. Still, I am glad to read that you were pleased with our friendly staff and convenient location. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in ... read more
Room smelled smoky. Bathtub not scrubbed clean. Room smelled smoky. Bathtub not scrubbed clean.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we failed to provide you with a pleasant stay. Your comments were reviewed by the staff, and we have met with our housekeeping staff to review our cleaning procedures to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area... read more
No elevator This was an ok place to stay. It want like Miami extended stay but it worked. The website I used to book the place over charged me but then said they would send a 40$ voucher at some point. I'm still waiting.
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 4.3 star rating with 1,287 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.