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1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel, well-located for San Mateo. Would have liked a coffee machine in the room.....
Business response:
Craig, thank you for staying with us at the Extended Stay America, and for your kind review. We are glad you enjoyed our convenience to all that city has to offer. We would like to inform you that coffee maker is available at the front desk and it’s complimentary. We hope you will stay with us again soon! Thanks again for taking the time to share your feedback. Sincerely, Hotel Management
You'll have an awesome stay Grate experience here and privacy just awesome. It's nice how private this place is surrounded by big buildings and larger walk area and a big plus is they are pet friendly.
Business response:
It's a pleasure to read your fantastic review about Extended Stay America. We are thrilled that you enjoyed the exceptional service provided by our staff as well as our great location. We invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Great stay! Great stay, came back on a business trip the following week based on positive first experience. Comfortable, clean, quiet. V helpful front desk staff at check in and check out. Nice park with waterfront jogging, walking trails few minutes walk away. Easy access to freeways and shopping. Like the kitchenette in the room, makes it easy to have dinner in front of the TV if too tired to try one of the excellent restaurants nearby. Courtyard with fountain is lovely, creates tranquil space and perfect ambient sound. Th... read more
Business response:
Karen, thank you for taking the time to share your stay at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. We look forward to welcoming you again the next time you visit to our area. Sincerely, Hotel Management
Basic accommodations close to the SM bridge and freeway
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. having said that, we are sorry for any inconvenience you had while here. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Perfect hotel for a week business trip. I am not a picky traveler. Everyone was courteous. Everything was clean. The location was good for what I needed and helpful to have the kitchen as I prefer to keep my own things.
Business response:
Our thanks for reviewing your stay at Extended Stay America. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Good Hotel The hotel was good but we had no idea it was located in a business center. There was nothing to do and it had no view. Expedia offered us room with views but there was no views.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had while being here. We have shared your feedback with our team to ensure no future guest experiences the same. We hope to have the opportunity to welcome you back soon! Sincerely, Hotel Management
Hotel is clean, staff professional, well located for my needs. Cant think of anything else to add, but this survey is asking for all this wording about my experience.
Business response:
Kay, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and courteous service and that our location was perfect for you. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,106 reviews.
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.