Extended Stay America - San Francisco - San Mateo - SFO

Business response:

Jennifer, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management 

Business response:

David, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management 

Business response:

Andrea, thank you for being our guest and for recommending us. It’s a pleasure knowing you loved the excellent service provided by Gilbert. I will surely share your compliments. We hope to see you again soon at Extended Stay America. Sincerely, General Manager 

Business response:

Thanks for the wonderful feedback. We are delighted to know our location worked well according to your needs and that you were satisfied with all our offerings. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Cheryl, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager 

Business response:

Debbie, thank you for reviewing your stay with us. It’s a pleasure knowing you had an overall comfortable visit at Extended Stay America and enjoyed being with us. Your feedback is important to us as it will help us to improve our facilities and service going forward. We hope to see you again soon. Sincerely, General Manager 

Business response:

Kiichi, thanks for choosing Extended Stay America and taking the time to review your stay. It was a pleasure to read about the friendly service you received from our staff. This is what we strive to do every day, so thank you for acknowledging our efforts. We enjoyed having you as our guest and hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for sharing your experience at Extended Stay America. We are glad you had a good time here and loved the service provided by our courteous associates. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Javier, thank you for taking the time to write a review about your stay. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our bedding. We truly regret the inconvenience it caused. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope you will give us another chance to prove ourselves to you in the near future. Sincerely, General Manager