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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Avoid This Hotel at ALL Cost Very Disappointing Property. Hotel hall ways had unpleasant odor. Could not plug in my medically prescribed CPAP machine due to a lack of electrical plugs. Poor selection of television channels. No safety mat for bath tub. Took approximately one minute to get hot water for showering. Lamp not working. No one at front desk for check out. Had to leave room key with note. Several attempts to call hotel to verify check out with NO ANSWER.
Terrible. Party hangout for locals. A fight broke out.
Stinky room The room was stinky.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Stay away! It was terrible. The toilet tank broke and leaked water all over. The hotel staff didn't seem to care; only offered me extra towels. Once the water seeped into the hall they then seemed to care.
It was ok...nothing great about it...hella hard bed
Smelly room. Toilet gurgles. Changed to an ok room Nice staff. No brkfst
Acceptable ...Just ... Hotel was low priced, but not enough. $80-100/night would be ok,but if you are paying more than this, really think twice. It really needs renovation. The room was shabby, and needed a repaint. The air conditioner was very noisy when running. First room I was given had a blocked toilet. Luckily they were able to change it. 25 minute wait to check in is unacceptable. Location is ideal for San Jose airport. Denny's & 7-11 very close by. I would only stay here again if the price was very low & other hotels... read more
Not worth the high price they are charging, rooms are below average
Not a clean bed I rate this hotel very low in terms of cleanliness. The hallways were very smelly. But what really was the deal breaker for me was that the bed was not at all clean. There were strands of hair (and bunches of them) on the bedsheets. I really hated sleeping on that bed. Breakfast options at this hotel were minimal. The included breakfast was literally non existent.
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 3.2 star rating with 2,407 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.