Extended Stay America - San Jose - Downtown

Anonymous 

on Expedia

9 years ago

Comparable to a run down Motel 6 Staff was friendly, hotel is in disrepair, furnishings and décor is circa 1984. A comparable option would be a rundown Motel 6. Usually Extended Stay Americas are average. I suspect this is a case of bad hotel management. During my 2 day stay my room was never cleaned. The towels & sheets were not washed, the bed wasn't made and the trash cans were never emptied. Shame on the hotel manager. 

Anonymous 

on Expedia

9 years ago

room not cleaned, smelled of beer, afternoon clerk rude. Night clerk and security person great and were embarrassed that room given to us was a mess. 

V. 

on Expedia

9 years ago

Any port in a storm... I was attending a convention in San Jose over the weekend; available hotels were minimal. I elected Extended Stay due to price per room night. It was ok--clean and dry with wi-fi and free parking. One of the reasons I chose Extended Stay was the concept of breakfast; what it turned out to be was coffee and breakfast bars. Nothing hot except coffee. I can't say that I would stay there again if there were other available hotels in the same price range with better ameniitities. 

Shingo 

on Expedia

9 years ago

地域のコストが問題 この地域のホテルｺｽﾄはまさしく狂乱物価 

Anonymous 

on Expedia

9 years ago

Disgustingly dirty hotel. Rude staff. Nothing good to say about this hotel. No services. Very dirty!!!! 

Anthony 

on Expedia

9 years ago

Terrible..... 

Shelly 

on Expedia

9 years ago

Horrible and filthy Awful. Disgusting. I don't need fancy but clean would have been nice. Even after I asked for a clean room they sent housekeeping who did nothing but wipe down the mirror 

Dean 

on Expedia

9 years ago

Smelly room. Funny charges. Smelly smoking room. Also made unauthorized charge to my credit card after check out. Said it was a rate change. I told them it was fixed with Hotels.com and they said it would be credited back. Not seen it yet but expect to. Limited staff, really for longer stay guests. I was there two nights. Won't stay again. 

Anonymous 

on Expedia

9 years ago

Had no extra bedding as in covers or pillows. 3-4 Lights didn't work. Breakfast was 1 orange. Not a good selection at all.