Extended Stay America - San Jose - Downtown

Bryan 

on Expedia

9 years ago

Stay away! It was terrible. The toilet tank broke and leaked water all over. The hotel staff didn't seem to care; only offered me extra towels. Once the water seeped into the hall they then seemed to care. 

Anonymous 

on Expedia

9 years ago

It was ok...nothing great about it...hella hard bed 

Thomas L. 

on Expedia

9 years ago

Smelly room. Toilet gurgles. Changed to an ok room Nice staff. No brkfst 

Christopher 

on Expedia

9 years ago

Acceptable ...Just ... Hotel was low priced, but not enough. $80-100/night would be ok,but if you are paying more than this, really think twice. It really needs renovation. The room was shabby, and needed a repaint. The air conditioner was very noisy when running. First room I was given had a blocked toilet. Luckily they were able to change it. 25 minute wait to check in is unacceptable. Location is ideal for San Jose airport. Denny's & 7-11 very close by. I would only stay here again if the price was very low & other hotels... read more

Anonymous 

on Expedia

9 years ago

Not worth the high price they are charging, rooms are below average 

Siddartha 

on Expedia

9 years ago

Not a clean bed I rate this hotel very low in terms of cleanliness. The hallways were very smelly. But what really was the deal breaker for me was that the bed was not at all clean. There were strands of hair (and bunches of them) on the bedsheets. I really hated sleeping on that bed. Breakfast options at this hotel were minimal. The included breakfast was literally non existent. 

Katharine 

on Expedia

9 years ago

Won't recommend this hotel I got to hotel, there was some person ahead me asking for some supplies, took front desk about 20 minutes to find what he needed ( just some kitchen things...). After I laid down on the bed, found that TV remote control not working, so I called front desk, she asked me if I wanted to switch a room. I asked her if she could just drop me the key for the other room b/c I was already on the bed. She said no, and I needed to go front desk to redo all paper works. So I gave up. My room was prepaid room, ... read more

Anonymous 

on Expedia

9 years ago

Good location Convenient and easy access.