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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We've never stayed at an Extended Stay before, wasn't sure what to expect...For the most part it was find, but it won't be a choice of ours again in the future. I guess for what we paid we did well, we just prefer a hotel stay with the amenities to go with it. We broke out in laughter when we saw self-made "do not disturb" signs...the occupants made them out of regular paper & had them in the doors!
Business response:
Valencia, thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value. We hope to welcome you back soon! Sincerely, Hotel Mana... read more
It’s gated which adds sense of security. Manager was easy to talk to. Accommodated to add another person with my reservation. Just need to improve breakfast a little bit.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had a pleasant time with us. We appreciate your feedback and hope to host you back in the future. Sincerely, Hotel Management
Business response:
Thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Vincent, thanks for reviewing our hotel. We want all of our guests to enjoy their visit, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management
A little bit noisy
Business response:
Richard, thank you for taking the time to share your feedback. We are happy you were pleased with most of our services, but we’re sorry that you were disturbed by the noise of other guests at the hotel. We wish we were aware of this as we would have happily moved you to some other room. We hope to see you again at Extended Stay America. Sincerely, Hotel Management
The staff was friendly and the room was clean and spacious. Would recommend.
Business response:
Michael, it was a pleasure to have you as our guest at Extended Stay America. We’re delighted to know you loved your comfortable room and that the service provided by our staff was beyond your expectations. Thank you so much for recommending us to future guests! We hope to see you again soon. Sincerely, Hotel Management
They had a really amazing staff I would love go back soon for my next
Business response:
James, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you both again soon! Sincerely, Hotel Management
Good fir long stay as the name suggests.
Business response:
Gaku, thanks for being our guest. We are glad to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
You can do better for breakfast but, overall experience is great
Business response:
Ron, thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us. We value your feedback and have made a note of it. It was a pleasure hosting you, and we hope to host you back again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 3.2 star rating with 2,345 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.