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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good overall. In town for a seminar, we appreciated easy access to the Light Rail train. The place was clean and probably a little nicer than I expected based on the rate. The manager quickly offered to change or upgrade our room when our microwave oven conked out. Safe, clean, minimal frills, great price.
Business response:
Mark, thank you for the four-star review of Extended Stay America. We are glad to know you had an overall pleasant stay and were impressed with the service provided by our courteous associates. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Reasonable Hotel with price Clean rooms.......good management....exceeded my expectations !
Business response:
Ben, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked your well-maintained room and that you were impressed with our affordable value. On behalf of everyone here, we thank you for recognizing our efforts and invite you to stay with us again on a future date. Sincerely, Hotel Management
Airport Departure Convenient for our airport departure
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that our location was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The room that I got the carpet and pillow case was full of shape and the hotel except me to pay for it.
Business response:
Carlos, thank you for staying at Extended Stay America. We are glad to know you had a pleasant time here, but we are sorry for not meeting some of your expectations with the in-room amenities. We value your feedback as it will help us improve moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
It was ok had trouble getting in parking lot.but it was good.
Business response:
Thanks for being our guest. We are glad to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Nice Hotel Great customer service and friendly manager. Too was clean and up to par.
Business response:
Wow-thanks for the amazing comments of your visit to Extended Stay America. We appreciate you for confirming you liked our well-maintained property and that our excellent service was the highlight of your stay. Your business is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management
Moving to the area and needed a place to stay until my house was ready. Liked that they accepted pets. Staff was very accommodating, room was fine.
Business response:
All of us at Extended Stay America appreciate your excellent review. Thanks for confirming you liked our pet-friendly hotel and were impressed with the service our courteous staff. We are pleased we could be of your service and invite you for another stay to experience the same outstanding hospitality on a future date. Sincerely, Hotel Management
No one was ever at the front desk. We left about 9
Business response:
Thank you for your review. We are sorry for the inconvenience you had with our front desk service. We have shared your feedback with the concerned team and will certainly step up our efforts so your next stay is even better. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Great hotel for the price Stayed one night at the hotel and didn’t have any complaints. I arrived to the room and everything was clean and didn’t have any weird smells or cigarette smells. Would definitely stay there agan.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our affordable rates and your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,359 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.