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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No one was ever at the front desk. We left about 9
Business response:
Thank you for your review. We are sorry for the inconvenience you had with our front desk service. We have shared your feedback with the concerned team and will certainly step up our efforts so your next stay is even better. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Great hotel for the price Stayed one night at the hotel and didn’t have any complaints. I arrived to the room and everything was clean and didn’t have any weird smells or cigarette smells. Would definitely stay there agan.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our affordable rates and your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Hotel was close to the office I had to visit One night a fire alarm went on..another night a couple was fighting to the point noticeable by surroundings. Room was sort of the clean while there were stains on the pillow. No remote for TV..fridge was old and almost not working
Business response:
Thank you for being a guest at our hotel. Although you liked our convenient location, we are sorry for the issues you had while being here and regret the inconvenience it caused. We have shared your concern with our team to ensure no future guest experiences the same. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
We got our room and found out the air conditioning wasn’t working. Let the front desk know and they came and tried to fix it themselves and couldn’t get it to work and offered us a discount. Next day manager informed us that they’ll completely refund us for that problem. Great customer service. Gated parking which is good for security. The surrounding area was not bad as well. Room was clean!
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your overall visit and that our attentive associates left you with a good impression of our hotel. We have shared your concern with our team to ensure no future guest experiences the same. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business oriented... Not a bad option for a business traveler near the airport. Secure parking and easy in-out.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know our location was ideal for your needs and that our service, as well as facilities, were to your satisfaction. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Late Night Stay arrived late, very welcoming check-in staff, quiet & clean room...........all was good.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the attentive service provided by our staff. We are grateful for the feedback you provided and hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.