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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
funfunlive love it
Business response:
Armando, thank you for the 4-star review of Extended Stay America. We are pleased you had a great stay with us and that our offerings were on par with your expectations. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
Deadbolt didn't work... Minimal tv, slow Wi-Fi, and the deadbolt didn't work...
Business response:
Daniel, thanks for being our guest. We are happy to know you had an overall pleasant stay. However, we are sorry for the issue you experienced and regret the inconvenience caused. Your concerns have been shared with the respective teams to improve our service and facilities moving forward. Thanks for being our guest, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Fantastic. Manager. Very helpful It was the best enjoyable and pleasant stay. Manager was very helpful.
Business response:
Mario, thank you for your wonderful review of Extended Stay America. We are thrilled to read you had a great time with us and that you were impressed with the courteous service provided by our associate. We will be sure to share your compliments with our team. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
No Hot Water totally. We requested change room and we had no hot water again.
Business response:
Thank you for being a guest at our hotel. We are sorry for the issues you had while being here and regret the inconvenience it caused. Your comments remind us there is always room for improvement and we will review your feedback with our team to ensure no future guest experiences the same. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, Hotel Management
Roomy, clean and friendly Me and my friend stayed one night at the hotel. The hotel was spacious, clean and comfortable. A lot of mirrors so it helped us when getting ready! The staff was amazingly friendly, helpful and kind. If I were to come back I'd book this hotel again! Thank you!
Business response:
Calla, thanks for staying with us and for the wonderful feedback. It is a pleasure knowing you were impressed with our property and that our service was up to your satisfaction. Your compliments have been shared with the entire team for a job well done. All of us at Extended Stay America would love to serve you again soon. Sincerely, Hotel Management
Great, Location. Friendly Staff. Right Price Greeted with a great welcome. Attentive to my needs as an amputee. Excellent recommendations for dining and transportation. Always a smile on the face of every staff member.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you liked our ideal location and you were impressed with the exceptional service provided by our staff. On behalf of everyone here, we appreciate you for highlighting our efforts and look forward to welcoming you back to your home away from home. Sincerely, Hotel Management
Extended stay Am. San jose Wifi often very slow or did not work at all. Staff could provide a receipt on checkout
Business response:
Thank you for taking the time to share your feedback. We are pleased you choose to stay with us, but we are sorry for not meeting all of your expectations. We have shared your concern regarding the internet service with our maintenance team for a quick review. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Nice and clean place I got to the hotel late for the front desk personal were very professional and very helpful too. I left my car parked at the hotel parking lot for couple days and the were very nice and open about that.
Business response:
Patrick, thank you for sharing your amazing experience at Extended Stay America. We are thrilled to read you had a wonderful time here and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.