This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our toilet backed up every day. The microwave needs to be replaced the button keep sticking so it wouldn’t close. Everything thing else was good.
Business response:
Dear Terry, Thank you for taking the time to share your review with us. It's disheartening to read about the issues with the toilet and microwave, and we understand how frustrating this must have been for you. We will address this issue with our maintenance team to enhance the overall guest experience. Apart from these instances, we are pleased that you enjoyed the rest of your stay. Thank you again for telling us about your experience. We look forward to your next visit to Extended Stay America.Sincerely,Hotel Management
Customer service was great. Bath tub was clog
Hallways were littered with tiny stuffs like candy wrappers & not vacuumed regularly.
Business response:
Dear Benjamin, Thank you for being our valued guest and posting your remarks online. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel ... read more
Quiet and friendly staff.
Nice
Business response:
Dear Serwil, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area.Sincerely,Hotel Management
The kitchen area, the room is fully equipped for a comfortable stay.
Felt welcoming
Business response:
Dear Yesenia, It was a pleasure to read your fantastic review of Extended Stay America. We are delighted you had a great experience at our hotel. We love what we do, but being recognized for a job well done is always nice. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.