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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room was filthy. Absolute gross. The table a d chair was not cleaned a d was soiled with some kind of chocolate. The bed sheets definitely weren't changed for a new guest. Not recommended
Business response:
Linda, please accept our apologies for the housekeeping issues you had in your room, and we regret the impact it had on your stay. Your experience is noted and has been brought to the attention of the appropriate department, and we assure you that remedial steps are underway, so such issues do not repeat again. We hope to receive an opportunity to provide you with the flawless visit you deserve. Sincerely, Hotel Management
Good room. Good price. Overall. Good rate has all you need for the night. Business friendly. Room was clean and comfortable. Has small kitchen area if needed and food size room.
Business response:
Joseph, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that you found us to be a good value. Thank you for taking the time out of your busy day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management
No lobby restrooms, front door VERY heavy to open, says breakfast included, but actually means coffee and a granola bar, shower water pressure was very poor. But was clean facility and nice facially.
Business response:
Robert, thank you for your review. Although you liked our refreshing property, we are sorry for the issues you had with the water pressure and for your disappointment with our grab-and-go breakfast. We will share your valuable comments with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We value your additional feedback and hope to see you again soon for a better experience. Sincerely, Hotel Management
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.