Extended Stay America - San Jose - Edenvale - South

Business response:

Gilbert, we appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you found us to be a good value and liked the service provided by our staff. We hope you will visit us again. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

We appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with a full-size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. We are also sorry for the disappointment you had with the comfort of your sofa bed. We wish we had the opportunity to address this while you were here as we would have ... read more

Business response:

Thank you for reviewing your stay at Extended Stay America. We loved your comments about our clean accommodations and excellent location. We are also happy you enjoyed easy access to many shopping options and restaurants. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. We are also glad you liked your comfortable room and our convenient location close to shopping. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management