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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice layout of the room's Clean rooms Small tvs Lots of parking
Business response:
Sarah, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our ample parking and spotless suites. We value your feedback and look forward to welcoming you back soon! Sincerely, Hotel Management
Enjoyed our stay We both were quite impressed with your beautiful place. We truely enjoyed our stay and will definitely book again!
Business response:
Donna, thank you so much for staying with us on your recent trip. We thoroughly enjoyed reading about your time here at Extended Stay America. We want our hotel to feel like a home away from home, so we absolutely love it when our guests leave happy and well-rested. We appreciate your business and your review and look forward to welcoming you back soon. Sincerely, Hotel Management
Poor breakfast Room very clean Service good Breakfast poor I will not book again in extended stay America For this price the breakfast can be better 😕
Business response:
Fernando, thank you for your review and for choosing to stay at our hotel. We are sorry you were disappointed with our breakfast offerings and that it did not live up to your expectations. Based on your feedback, we are working with our food and beverage team to address your concerns and identify where we can make improvements. Thank you once again, and we hope you will consider to revisit us. Sincerely, Hotel Management
Encargada de check in muy amable. Nos hospedamos dos noches y no hicieron limpieza en la habitacion. Cortinas viejas y sucias.
Business response:
Thank you for your review. We are happy that overall you enjoyed your stay and liked our courteous associates. However, we are sorry for your disappointment with our housekeeping policy. Please know, since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
The only problem was when I got to my hotel I was very tired and they didn’t have a TV remote and all I wanted to do was watch TV and lay down so I called the front office and ask them to bring me up one which never happened I had to go downstairs and get one and wait at least five minutes after I had waited 15 minutes upstairs waiting for them to bring me up one when I got downstairs or two people at the desk one could’ve brought me one Overall it was a nice hotel but my room did have a funny smell like someone had H Chines... read more
Business response:
Anita, thank you for being our guest at Extended Stay America. We are glad to know overall you had a pleasant time while you were here, but we are sorry for the poor service you received from our associates. We have shared your feedback with our team to be more diligent with their efforts moving forward. We have also asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
The room smelled like it wasn’t clean. It was spacious, but it sounded like machines were being used late at night which made it hard to sleep.
Business response:
We are sorry your sleep was disturbed by the outside noise. We also apologize for the odor issue you encounterd in your room. We are working with our housekeeping team to inspect your room and resolve the odor issue. Thank you for being our guest, and we hope that you will come back and stay with us again so that we can provide you with the quiet and relaxing stay which you should have experienced during this visit. Sincerely, Hotel Management
Pluses: Convenient,self-serve,on-the-go breakfast (instant oatmeal,muffins, coffee, tea, hot chocolate, granola bars....dog friendly...comfortable lounge w/ T.V....nice pool...all appliances in good condition...clean...very quiet, despite at maximum occupancy...some grass for dog to run. close to restaurants, stores, freeways to Silicon Valley. Minuses: More attention could be paid to cleanliness of the overall property (discarded fast-food containers,food,empty beverage containers litter the property.
Business response:
Thank you for choosing Extended Stay America, and for taking the time to post a review. We are pleased that you were happy with our breakfast offerings, location, and rooms. We have also shared your feedback about the cleanliness with our housekeeping team to ensure we are more diligent in our efforts to maintain our property. Thank you once more for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.