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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hallways smelled very strongly of smoke and another unidentified odor. The free breakfast was basically coffee and packaged muffins. The rooms were comfortable and clean. The gym only had 3 pieces of cardio equipment with no weights, stretching mat or any other options. Location was good, seemed safe and quiet.
Business response:
Thank you for your valuable feedback about your stay. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We will also share your comments regarding our grab-and-go breakfast with the appropriate individuals. However, we are glad you liked our comfortable suite and our convenient location. We value your comments and hope to see you again for a better experi... read more
Very very accommodating would definitely recommend
Business response:
Thank you so much for the great review. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. Thank you again for recommending us and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management
They are super pet friendly! I also enjoyed the price for the room and felt comfortable there. It was clean too.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also pleased that you liked our pet-friendly facility and that you found us to be a great value. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
It was noisy It was noisy till very late (11:30 pm). The bathroom could use some maintenance (showerhead clogged, leaks)
Business response:
George, thank you for reviewing your recent stay. We apologize for the noise issue you encountered and regret the inconvenience it caused. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We will share your concerns regarding the issues in the bathroom with the maintenance team for review and action. We do hope you will stay with us another time so we can provide you with a satisfying experience. Sincerely, Hotel Management
I requested the staff at the front desk to hold an item for me to be picked up by a family member after I left. They were very obliging. I had a problem with my bill after I left and a member of the staff worked diligently to ensure that it was corrected. She really did an outstanding job.
Business response:
Richard, we are pleased to learn that our team did an excellent job serving you and resolving your billing issues. Our staff will enjoy knowing their efforts were appreciated. Thank you again for taking the time to tell us about your stay. We hope to welcome you back to Extended Stay America soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.