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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Getting used to being disappointed We've stayed here numerous times. We like the fact that the room has a kitchenette, because we bring our coffee maker, creamer etc. What is constantly annoying, is we literally have to change rooms every time. This last time, the sofa bed wouldn't open or close up properly. We booked for 3 of us. Our daughter gets the sofa bed. When we went back down to the front desk, they asked if we really needed it. Really?? They changed our room, but it would be nice, not to do that. The other thing I ... read more
Business response:
Ellen, we hate losing our loyal guests and are extremely sorry for letting you down during the last two visits. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We truly regret the inconvenience caused. We hope you will reconsider giving us another opportunity to serve you and your family. Sincerely, Hotel Management
Business response:
Lilibeth, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you so very much for the great review! We really do appreciate your feedback....
Business response:
Erlinda, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Good It was a 3 day stay it was great when we first check in I always stay because I like the hotel the lady's that work there front desk were great but the house keeping was vary rude and the male that works the front was vary rude also.
Business response:
Adelle, thank you for choosing Extended Stay America. We're glad to know you were pleased with the service provided by our front desk associate, but we're sorry for the inconvenience you had due to some of our staff members. We have discussed your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the great review!
Needs cleaning The room needed a better cleaning and the sofa bed was broken.
Business response:
George, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time while you were here. However, we're sorry for the cleanliness and maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with the respective teams to fix the problems immediately. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your review.
A nice place to stay when visiting our daughter. Front desk person very nice
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know our location was ideal for your needs and that you were impressed with the service provided by our front desk associate. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.