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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your review
Having an kitchen in the room it help not eating out so much.
Business response:
Laurisa, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen. We hope to see you again soon! Sincerely, Hotel Management
Had a nice stay Had a very nice stay. Room was acceptable, but the hallway and stairwell smelled like someone was smoking. Will stay there again soon
Business response:
George, thank you for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We value your observation and have taken a note of it. We look forward to seeing you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your review.
staff not helpful no soap in the room told me to come down and get it?
Business response:
Thank you for being our guest. We are sorry for the service issue you experienced and that ruined your stay. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Lilly, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Ken, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The biggest drawback was the checkin. It started with an empty lobby and a five-minute wait for someone to show up to check me in. The young lady finally showed up, unsmiling, arms covered with unsightly tattoos. I said, "[my name]; I have a reservation." She said, "Do you have a reservation?" Yes. "What's the name?" No irony, no smile. Pretty dismissive. But the room was adequate and a good weekend price.
Business response:
Thank you for being our guest. We sincerely apologize for the wait time at the time at check-in and the poor service provided to you. Your comments have been discussed with our team, and we are working to ensure this does not happen again. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
I loved the service from the man at the front desk , very welcoming very informative. I also loved the size of the room and the mini kitchen, they even have complimentary dishes and pans upon request!
Business response:
Kaysee, thank you for the amazing feedback about your stay at Extended Stay America. It’s great to know you enjoyed our hotel amenities and service and that you also loved your well-appointed accommodation. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.