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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was ok, not the best coffee, breakfast options limited for price of hotel
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to it. We're pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
I liked that it has a kitchen. It felt like a little studio. Very cozy and nice. Good location, was private and enjoyable.
Business response:
Thank you for the glowing review of Extended Stay America. We are delighted to know you loved your fully-equipped kitchenette and enjoyed our ideal location. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
It was just okay. Even down to the staff friendliness. The bed was uncomfortable, there was little to no toiletries available, and there was visible rips in the curtains. Overall it was just not a pleasant stay. Luckily we were only there to sleep but even that was mediocre since the bed was terrible.
Business response:
Thank you for posting a review about your visit. We're glad overall you had a nice experience, but we're sorry that you found the beds uncomfortable. Please know our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
We keep trying. We weren't dissatisfied, but our stay this time, was a little rough. The bed was very uncomfortable and the furniture, reclining chair wouldn't recline. We were visiting family, so we weren't in the room enough to be bothered by the chair. The bed, however, was disappointing. Our check in was fine. It seems like staff was given lessons on how to, actually be pleasant. This is our third stay here. The first stay was a disaster. Our second stay, was very nice. We like how close we are to our family, so we'll ... read more
Business response:
Ellen, thank you for returning to our hotel. We're glad you liked the service provided by our staff and that our location was ideal for your needs. However, we're sorry for the inconvenience you had in your room. Please know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
George, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Kris, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.